Order Management Associate

2 days ago

Pasig, National Capital Region, Philippines Satellite Office Full time $40,000 - $60,000 per year

Key Responsibilities

Order Processing & Fulfillment

  • Enter, track, and confirm B2B and B2C orders through EDI, vendor portals, and internal systems such as SellerCloud.
  • Coordinate with fulfillment centers and 3PLs to ensure timely shipment and resolve any issues.
  • Monitor order statuses, cancellations, and delivery exceptions; escalate concerns when necessary.
  • Reconcile discrepancies between purchase orders, shipping records, and invoices.
  • Maintain accurate order logs and documentation to support accounting and customer service teams.

Order Management Tasks

  • Maintain and monitor the orders inbox.
  • Ensure timely and accurate communication with wholesalers.
  • Create shipments for DFC orders.
  • Manage the portal.
  • Send Vendor Central labels to Canada.

Order Cancellations & Returns

  • Review SellerCloud cancellation reports daily.
  • Verify shipping/invoicing status before processing cancellations.
  • Cancel unshipped orders to prevent fulfillment.
  • Process credit memos and RMA requests.
  • File and follow up on claims for damaged items.
  • Document resolution steps and status updates throughout the claims process.

Wholesale Support

  • Maintain strong relationships with wholesale partners.
  • Provide pricing and quotes for wholesale products.
  • Create accounts for new wholesale customers.
  • Process wholesale orders upon receipt.

Other Duties

  • Perform additional duties and special projects as assigned.

  • Order Management Associate

    2 days ago

    Pasig, National Capital Region, Philippines Satellite Office Solutions Full time ₱400,000 - ₱500,000 per year

    ORDER MANAGEMENT ASSOCIATEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Appaly now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN ORDER MANAGEMENT ASSOCIATE?Maintain strong relationships with...

  • Order Management Associate

    2 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time $40,000 - $50,000 per year

    ORDER MANAGEMENT ASSOCIATEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT WILL BE YOUR MAIN RESPONSIBILITIES?Order Processing & FulfillmentEnter,...

  • Order Management Associate

    2 days ago

    Pasig, National Capital Region, Philippines Satellite Office Full time ₱800,000 - ₱1,200,000 per year

    Key ResponsibilitiesOrder Processing & FulfillmentEnter, track, and confirm B2B and B2C orders through EDI, vendor portals, and internal systems such as SellerCloud.Coordinate with fulfillment centers and 3PLs to ensure timely shipment and resolve any issues.Monitor order statuses, cancellations, and delivery exceptions; escalate concerns when...

  • Order Management Representative

    2 days ago

    Pasig, National Capital Region, Philippines Insight Full time $80,000 - $120,000 per year

    Order Management/ Client Operations RepresentativeLocation: This is an onsite opportunity where you will work in the office during training. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Now is the time to bring your expertise to Client Operations role for a Fortune...

  • Order Management Specialist

    2 days ago

    Pasig, National Capital Region, Philippines KDCI Full time $40,000 - $60,000 per year

    Job Overview KDCI Outsourcing is growing rapidly and is looking for a detail-oriented and highly motivated Order Management Specialist to join our team. This role is ideal for someone with excellent customer service skills, a strong sense of accountability, and the ability to manage multiple tasks in a fast-paced environment. As an Order Management...

  • Order Management Expert

    1 week ago

    Pasig, National Capital Region, Philippines beBeeOrderManagement Full time

    Order Management Professional\KDCI is seeking a detail-oriented and highly motivated Order Management Specialist to oversee the full order lifecycle—from order entry to delivery—ensuring accuracy, efficiency, and exceptional service across all touchpoints.\This role is ideal for someone with excellent customer service skills, a strong sense of...

  • Industry CSSC Order Management Team Representative

    2 days ago

    Pasig, National Capital Region, Philippines Grundfos Full time $30,000 - $50,000 per year

    Your main responsibilities:Provide advice and solutions on customer enquiries relating to pre and post orders via email, telephone, live chat, instant messaging etc. Create and optimise request tickets, for own processing and enquiry transparency via internal operating system. Follow up on pre-defined customer interactions within set SLA. Enter, check, or...

  • Order Management Assistant

    2 days ago

    Pasig, National Capital Region, Philippines JS Unitrade Merchandise, Inc. Full time $40,000 - $60,000 per year

    Ensures timely transition of invoices for countering and ensures accurate booking and processing of all Purchase Orders by using Oracle System and other Portal Applications provided by the customers.QUALIFICATIONS:Candidate must have a Bachelor' Degree in Business Administration/Management, Industrial Engineering, Information Technology, or any equivalent...

  • Data Order Management

    2 days ago

    Pasig, National Capital Region, Philippines OutForce Inc. Full time ₱800,000 - ₱1,200,000 per year

    Our client is looking for a dedicated Data Order Managementthat maintains good relationships with the client, team, and co-workers to be effective in carrying out the work description of the position.Job Responsibilities:Enter order data into appropriate fields, databases, records, and filesHandle numerical data accuratelySummarizing and compiling data for...

  • Operations Associate

    2 days ago

    Pasig, National Capital Region, Philippines EXCLUSIVE NETWORKS Full time $40,000 - $80,000 per year

    EXCLUSIVE NETWORKS |IntroductionExclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned...