FA Team Manager

About the company

IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.

Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.

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Job purpose

• Will be accountable and responsible for ensuring that all the Tax Reports, Filings and Information submitted to Tax Advisors, Tax Authorities and relevant cross functional departments (g., Payments and other Finance Departments) are on time, complete, accurate and consistent with related regulatory requirement.
• Supervises Tax Analysts/Senior Tax Analysts in the performance of their work and provide real time coaching and/or training to bridge any knowledge gaps and improve the quality of outputs (addressing completeness, accuracy and other filings issues identified).
• Ensure that all accounting entries associated with all Tax Filing are accurate, timely and thoroughly supported with relevant documents and can easily be reconciled and explained to Stakeholders and Tax Auditors during Tax Audits.
• Responsible for keeping the Process Documentation and Team Trackers complete and up-to date
• Partners with Tax Advisors/Finance colleagues in ensuring quality and completeness of all the filings, reports and other related requirements submitted to Tax Auditors and Tax
• Works with Direct and Indirect Tax Manager in addressing accuracy and completeness gaps through process improvements, optimization, and transformation

Duties and responsibilities

• Review Tax Reporting and Compliance filing using the Standard QA Checklist to identify accuracy errors (e, calculation errors, incorrect data source, incorrect amount, missing information, unreconciled data, etc.) and have them corrected prior to submissions.
• Manage and monitor report preparation, filing and other tax related activities, such as, but not limited to, extracting documents needed for Tax Audits, to ensure that they are produced on time and in an appropriate format before they are submitted to Tax Advisors, Tax Auditors, Tax Authorities and other relevant stakeholders.
• Initial/Main Point of Contact (or the face of Tax Reporting and Compliance) to Tax Advisors, Tax Auditors, Tax Authorities and other Internal and External stakeholders on tax related matters.
• Review and Approve all Payment Requests coming from Tax Reporting and Compliance Analysts to ensure that they contain the correct Tax ID and required filing references.
• Check Tax accounting entries to validate that the postings are done in accordance with the Tax Accounting Standards and are supported with complete and valid supporting
• Perform or review Tax accounts reconciliations and data analysis as required by Tax Audit and other stakeholders.
• Ensure all errors captured in the review are corrected and preventive actions are developed, cascaded, and implemented to avoid their recurrence.
• Capture review errors highlighted by Tax Advisors and ensure that the QA checklists are updated, Standard Operating Procedures are amended (if needed) and/or Analysts trained accordingly.
• Address quality related escalations and manage relationships with and expectations of Group Tax, GSC internal finance teams and 3rd party Advisors/Auditors and Tax Authorities as appropriate.
• Keep abreast of relevant tax regulatory changes and ensure they are cascaded to the respective Analysts and other relevant parties and related documentations are updated
• Ensure final returns, working files and other related documents are stored on
• Highlight, address or escalate potential risks of delays from the review of the Tax Reporting and Compliance Trackers and progress of Analysts' deliverables related to their BAU; Tax Audit and other requirements.
• Coach and train Tax Reporting and Compliance and Accounting Analysts on all errors captured during the review.
• Monitor and report all quality and completeness metrics of Tax Reporting and Compliance Highlight root causes of the errors and present plans on how to address, improve and prevent errors moving forward

• Perform other tasks assigned by the Tax Reporting and Compliance Managers/Director.

• Ensure that Process Documentation are regularly and accurately updated.

Qualifications

• CPA
• At least 6 years of relevant experience in Direct and Indirect Taxes
• At least 2 years of experience in Tax Compliance Review process
• Dynamic, hands-on, proactive self-starter, high ownership and resilient
• Ability to coach and develop people
• Excellent communication skills (written and verbal), with proven ability to communicate across all levels within the organization and with external parties
• Able to prioritize tasks, manage issues and produce results in a timely manner
• Highly analytical and detail-oriented
• The following are preferred but not required:
• Knowledge of international tax
• Experience in Big 4
• Experience in dealing with and managing 3rd party service providers
• Proficient in MS applications
• Experience in Billing, Cash Applications, Accounts Payable and General Accounting/Reconciliation