Benefits Systems Administrator

5 days ago


Manila, National Capital Region, Philippines WTW Full time $104,000 - $130,878 per year
Description

The Role

The Benefits Systems Administrator supports the delivery of superior benefits administration services to Willis Towers Watson clients; including Health & Welfare and Pension plan administration. The full time position requires an individual who is comfortable with benefits administration systems and client contact and working as part of a global team with counterparts in North America. The position will be located in Manila, Philippines.

Performance Objectives

Clients

  • Administer ongoing benefit system activities.
  • Receive and process import data files containing indicative data, election data, dependent and beneficiary data
  • Generate payroll/vendor feeds, as well as ad-hoc management reports
  • Process and fulfill, confirmation statements and other benefit related materials
  • Assist with system testing; Web, interfaces and system generated reports for new and ongoing systems
  • Utilizing case management tool as needed
  • Exercise discretion and independent judgment in responding to and resolving client issues
  • Develop and maintain system processing documentation and processing calendar
  • Provide back up for other team members as needed
  • Attend ongoing client status meeting as needed to establish client relationship
  • Attend internal project meetings to ensure project continuity into ongoing

Financial

  • Meet service level agreements across all clients
  • Meet billable hour goals as defined by your manager
  • Work within prescribed budget for each project
  • Identify potential out of scope work and new opportunities to client teams

People

  • Take initiative to proactively share knowledge and/or experience with team members
  • Develop strong partnerships with team members
  • Work collaboratively with other members of the team to meet internal and client objectives
  • Solicit feedback and development opportunities for career growth

Excellence

  • Assist project team with client assignments to deliver timely, within-budget and high quality work
  • 100% compliance with SOC1 and Professional Excellence criteria
  • Help develop and maintain system processing documentation
  • Analyze process workflow and recommend improvements to increase efficiency and effectiveness
  • Gain an understanding of the system interfaces with HRIS, payroll, and insurance carriers
Qualifications

The Requirements

  • Ability to gain a strong understanding of the administrative process as it relates to Health & Welfare and Pension benefit plans
  • Ability to complete Willis Towers Watson Benefits Systems Administrator training program
  • Strong analytical and problem solving skills
  • Strong knowledge of Microsoft Office tools including Outlook, Excel and Word
  • Professional and responsible approach to work, clients and colleagues
  • Willing to work in a mid-shift schedule
  • Ability to manage time and work a flexible schedule
  • Ability to organize and prioritize with strong attention to details
  • Excellent oral and written communication skills
  • Ability to work independently and in a team environment with minimal supervision
  • Ability to complete multiple projects within established deadlines
  • Work experience with US and/or UK counterparts and projects preferred, but not required
  • College degree preferred


  • Manila, National Capital Region, Philippines NICE Systems Full time ₱30,000 - ₱60,000 per year

    So, what's the role all about?The Cloud Systems Administrator oversees the management, deployment, and maintenance of NICE CXone's production systems, virtualization, SAN, Public Cloud, and supporting environments. They also manage and maintain lab environments, and lead projects spanning multiple groups. The role involves ensuring the stability, security,...


  • Manila, National Capital Region, Philippines CW Global Partners Full time ₱420,000 - ₱840,000 per year

    This is a Hybrid Position office is Located in Makati.Systems AdministratorClient is seeking a skilled and versatile Computer Systems Administrator to join our team. The ideal candidate will be responsible for maintaining our IT infrastructure, supporting users, and managing various administrative tasks.Key Responsibilities:Provide technical support to...


  • Manila, National Capital Region, Philippines Asticom Technology Inc Full time ₱250,000 - ₱750,000 per year

    Non-Negotiable Skills:Working knowledge on HRIS such as Oracle HCM.Any US Benefits Experience - HSA, US Payroll deductions, arrears, refunds, before and after TAX.Open Enrollment / EligibilityHealth - Medical/Dental/VisionBenefits Matrix Codes interpretationExperience in OracleStrong Excel Proficiency / AnalysisAdvance functions (vlookup, pivot and...


  • Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱1,200,000 - ₱2,400,000 per year

    SUMMARYThe Systems Administrator (MSP) is responsible for maintaining client IT environments, ensuring reliable operations, and supporting day-to-day IT functions in a Managed Services Provider setting. This role blends operational oversight with system administration expertise, covering monitoring, ticket management, patching, backups, and automation. The...

  • System Administrator

    2 weeks ago


    Manila, National Capital Region, Philippines Star Nursing Inc. Full time ₱900,000 - ₱1,200,000 per year

    Important:Please read the full job description carefully and follow the application instructions. Only candidates who send their resume towill be considered.System Administrator (with CCNP/CCIE-level Networking Expertise)Client Assignment: Level 4 MSSP Corp.Engagement Through: Star Nursing, Inc.Pay Rate: Between $15 - $18 USD per hour (based on...


  • Manila, National Capital Region, Philippines XL Full time ₱1,920,000 - ₱2,880,000 per year

    Technical Compliance AnaylstLet us introduce you to We are the best and fastest growing outsourced IT Service Provider in the Chicago area, with no plans on slowing down. We have a unique approach to our success. We combine leading technical automation and tools, operational processes and effective training with super-talented XLnetters and grade-A leaders....


  • Manila, National Capital Region, Philippines International Container Terminal Services, Inc. Full time ₱30,000 - ₱60,000 per year

    Job Summary:The Clinic and Wellness Coordinator (HR Officer) will be responsible for managing the day-to-day operations of the company's medical clinic, wellness programs, and related administrative tasks. This role ensures the timely availability of medical supplies and medicines, coordinates the procurement and inventory management of clinic resources, and...


  • Manila, National Capital Region, Philippines Citco Full time ₱450,000 - ₱900,000 per year

    Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For more information about Citco, please visit About the Team & Business Line:Mercator...


  • Manila, National Capital Region, Philippines The Citco Group Limited Full time ₱600,000 - ₱1,200,000 per year

    Job DescriptionCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For more information about Citco, please visit About The Team & Business...


  • Manila, National Capital Region, Philippines Broadridge Full time

    At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing...