NO Call Center Experience REQUIRED in Cebu

4 days ago

Cebu City, Central Visayas, Philippines Valeros Velasco Business Solutions Full time ₱18,000 - ₱24,000 per year

What You'll Be Doing

  • Providing exceptional customer service and support to our clients through inbound and outbound call handling
  • Responding to customer inquiries, addressing concerns, and providing solutions in a professional and timely manner
  • Maintaining accurate records and documentation of customer interactions
  • Identifying and escalating complex issues to appropriate team members
  • Adhering to all company policies, procedures, and quality standards
  • Collaborating with cross-functional teams to ensure customer satisfaction

What We're Looking For

  • Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
  • Strong problem-solving and critical thinking abilities to effectively address customer needs
  • Keen attention to detail and the ability to accurately document customer interactions
  • Flexibility and adaptability to handle a variety of customer inquiries and tasks
  • Willingness to learn and apply new skills to provide exceptional customer service
  • No prior experience required - we provide comprehensive training to get you up to speed

What We Offer

- Competitive salary of up to PHP 24,000

- Opportunities for career advancement and professional development

- Comprehensive training and ongoing support to ensure your success

- Generous leave entitlements and work-life balance initiatives

- A positive, collaborative, and inclusive work environment

If you're ready to embark on an exciting new chapter in your career, we encourage you to apply for this Cebu-based Call Centre Customer Service Representative role.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php24,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Application Question(s):

  • Please provide your active email address and active viber number
  • Do you have BPO experience? If yes for how long and from what company?
  • Are you amenable to work onsite in IT Park Cebu?This is a work onsite set up only

Education:

  • Senior High School (Preferred)

Work Location: In person

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