Team Leader

2 days ago

Ortigas, Philippines transcosmos Information Systems Inc. (TCIS) Full time ₱480,000 per year

Transcosmos Asia Philippines is hiring a Full time Team Leader role in Ortigas Center, NCR. Apply now to be part of our team.

Job summary:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Expected salary: ₱40,000 - ₱45,000 per month

Qualifications:

  • Bachelor's degree holder

  • At least 2 years of Team Lead experience in BPO industry is required for this position

  • Has background in Inbound, Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus)

  • Good - Excellent communication skills

  • Amenable to work in Ortigas, Pasig City / Gilmore, Quezon City / Mckinley, Taguig City

  • Can start as soon as possible

Functions:

  • Responsible in planning daily and weekly operational activities and adjusted strategies to achieve SLAs within available and budgeted constraints.

  • Responsible for delegating work, monitoring and coordinating the department functions to meet the deadlines required by client and operations.

  • Ensures that processes are in place to achieve the goals and requirements of productivity, quality standards and record retention.

  • Responsible for evaluating staff performance, coaching and orienting on the project overview.

  • Assist the staff with questions and difficulties on work output; address data inconsistencies and gather the necessary information for missing the data.

  • Responsible for maintaining the records of the completed work.

  • Responsible for creating and sending the operations daily status report to Supervisor or Operations Manager.

At Transcosmos, our mission is to leverage customer insights to always be client's most trusted partner. As an Asian-originated company, our vision is to create a global society where everyone is equal and treated with respect.

Transcosmos emphasize customer-oriented approach by putting customers as our priority and value their feedback. Employee-oriented approach by working as an entity to achieve mutual organizational goals. As professionals, we work with pride, confidence and passion to fulfill responsibilities and accountabilities.

Rewarding Career

We support and encourage our people to grow in more than one dimension, to achieve all they can be both professionally and personally. As such, we provide our talents with opportunities to embrace changes, promote equal career advancement and growth, thus get rewarded.

Connected Team - We are ONE

We prioritize mutual understanding, open communication and empowerment to lead things and get everyone connected in the same page. This is manifested through sense of camaraderie, internal alignment, cooperation and collaboration across teams, territories and continents.

Intrinsic Values and Culture

We practice unique values and culture composition where local culture is prioritized and driven to immerse in global culture. It encompasses all aspects inclusive of fostering professional relationship enriched with transparent communication and mutual beliefs on gender equality, demographics, diversity and inclusion.

  • team leader

    2 days ago

    Ortigas, Philippines ALWAYS HAPPY GREENHILLS, INC. Full time ₱180,000 - ₱240,000 per year

    Job descriptionJOB RESPONSIBILITYThe job of an Team Leader involves directing, organizing, motivating and leading a sales team to achieve or exceed account-specific sales targets as well as ensure the profitability and growth of the Company's business.JOB QUALIFICATIONS:Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services...

  • Team Leader

    2 days ago

    Ortigas, Philippines Visaya Knowledge Process Outsourcing Corporation Full time $60,000 - $80,000 per year

    Role: Team Leader - US Healthcare (AR/Billing) About Visaya KPO: Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization recognized globally for service excellence, innovation, and a culture of malasakit. We are committed to building long-term partnerships through quality, reliability, and a people-first approach. Role Overview:...

  • Housekeeping Team Leader

    2 days ago

    Ortigas, Philippines EVERSTERLING INC. Full time $30,000 - $50,000 per year

    · with at least 1 year experience as Housekeeping Team Leader· High School graduate· with complete basic requirements· willing to be assigned at Ortigas Center, PasigJob Type: Full-timeWork Location: In person

  • Team Leader/Supervisor

    15 hours ago

    Ortigas, Philippines High Tech Smart Solution Full time ₱22,000 - ₱25,000 per year

    Key ResponsibilitiesLead and supervise a team of agents handling local accounts.Monitor team performance (KPIs, quality, attendance, productivity).Provide regular coaching, training, and mentoring to team members.Handle escalations and resolve customer or client issues professionally.Prepare and analyze performance reports for management.Motivate the team to...

  • Team Leader Spanish Bilingual

    2 days ago

    Ortigas, Philippines Omega Healthcare Management Services Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job Title: Team Leader Healthcare (Spanish Bilingual) | Ortigas, Pasig The Team Leader monitors the call center activities, and performs customer service functions related to patient accounts. Provide recommendations to the management to improve processes. Generates and/or utilizes productivity and other tracking reports. Oversees daily work production and...

  • Team Leader

    2 days ago

    Ortigas Post Office, Philippines Offshore Business Processing Full time ₱40,000 - ₱45,000 per year

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesDevelop and maintain an energetic, high performance company culture that inspires employee commitment, implement Rewards and Recognition programs that drive...

  • Team Lead

    2 days ago

    Ortigas, Philippines Vericom Inc. Full time ₱900,000 - ₱1,200,000 per year

    Summary:The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.Responsibilities:Team Management:...

  • Team Manager

    2 days ago

    Ortigas, Philippines Offshore Business Processing Full time ₱40,000 - ₱45,000 per year

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesDevelop and maintain an energetic, high performance company culture that inspires employee commitment, implement Rewards and Recognition programs that drive...

  • Key Opinion Leader

    2 days ago

    Ortigas, Philippines KOTI TRADING CORPORATION Full time ₱30,000 - ₱55,000 per year

    GMEELAN Philippines is a global beauty brand on a mission to help people glow with purpose.We are looking for a driven KOL Specialist to join our team - someone passionate about building strong influencer partnerships and creating impactful campaigns that elevate our brand presence.Work Set-up:Onsite (Work from Office)Office Located at: Unit 2305B, 23F,...

  • Sales Operations Team Lead

    2 days ago

    Ortigas, Philippines Snappr Inc. Full time ₱1,500,000 - ₱2,000,000 per year

    At Snappr, we help businesses get visual content more easily, with higher quality, and at scale. We use the best technology to connect visual content creators; such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content. We foster a...