Manager, Financial Crime Business Management Manager, Financial Crime Business Management

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

As a Manager within the Financial Crime Business Management Office, your key focus is to provide the Global Money Laundering Reporting Officer (GMLRO), the Financial Crime Leadership Team (FCLT), and teams within the Financial Crime Portfolio with business management support, ensuring the portfolio operates in compliance with relevant policies and standards (e.g., BCP, DR, UAM, EUDT, and Audit Governance).

The role is responsible for the creation and coordination of the Financial Crime Portfolio's communications strategy, business strategy, OKR/KRI monitoring, and resource forecasting and planning. You will serve as a critical support to the GMLRO, ensuring they are well-prepared and appropriately briefed for upcoming regulatory, OREC, and Board interactions. Additionally, the role ensures compliance with AUSTRAC and FAR requirements, and supports the maintenance of quality standards across the Financial Crime Portfolio.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent, Full-time 
Role Location: 12F Solaris One Building, 130 Dela Rosa Street, Legaspi Village, Makati City
Work Hours: Dayshift, M-F. 

As a Manager, you will have the opportunity to:

• Manage the delivery of services to key stakeholders across the Financial Crime Portfolio (FCP), working proactively and collaboratively with the wider FCP team, Technology, and Business Unit stakeholders.
• Oversee the development of budgets for each financial year.
• Monitor and manage expenses to ensure alignment with the budget and prevent overruns (e.g., travel, training, third-party spend).
• Lead resource forecasting and planning for the portfolio, including secondments.
• Deliver business management services, including governance tasks (e.g., Statements of Work, SLA reporting, service matrix), user access management, process register maintenance, mailbox monitoring, and periodic reporting.
• Execute the FCP Communications Strategy.
• Contribute to the development of the FCP's year-on-year business strategy.
• Manage governance processes for End User Developed Tools, audit issues, role mandates, and Financial Crime Max pages.
• Maintain a robust Business Continuity Program.
• Oversee governance activities related to audit, OCKR, and RAS reporting.
• Identify and implement opportunities for process re-engineering.
• Manage procurement and Third Party Risk Management (TPRM) activities for the portfolio.
• Maintain the service catalogue for the Financial Crime Portfolio.
• Ensure organizational charts for the portfolio are kept up to date.
• Role model ANZ's risk culture behaviors.
• Ensure all services delivered comply with ANZ Group Risk strategy, policies, processes, and standards, as well as external regulatory requirements.

To grow and be successful in this role, you will ideally bring the following:

• Agility and Excellent Organisational Skills – Ability to thrive in a fast-paced environment and effectively respond to evolving processes.
• Strong Communication Skills – Confident and effective communicator, including with senior management.
• Strategic Communication – Skilled in creating, coordinating, and executing impactful communication strategies across various business functions and stakeholder groups.
• Analytical and Monitoring Skills – Proficient in OKR/KRI monitoring, business performance analysis, and identifying and mitigating portfolio risks.
• Resource Planning and Forecasting – Experienced in forecasting and planning resource requirements, aligning business needs with available capacity, and supporting operational efficiency.
• Conflict and Stakeholder Management – Capable of managing conflicting priorities and engaging with multiple stakeholder groups.
• Planning and Prioritisation – Excellent skills in planning, coordinating, and prioritising tasks to meet deadlines and objectives.
• User Access Management Knowledge – Familiar with user access management processes and methodologies.
• Business Continuity Awareness – Knowledgeable in business continuity requirements and practices.
• Initiative and Proactivity – Demonstrates a strong sense of initiative and a proactive attitude in undertaking responsibilities that add value.
• Compliance Understanding – Solid understanding of relevant internal and external compliance standards.
• Problem-Solving Ability – Proven capability in identifying issues and implementing effective solutions.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world.  Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong. 

We provide our people with a range of benefits including access to health and wellbeing services.  We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit   You can apply for this role by visiting ANZ Careers and searching for reference number

07/11/2025 , 11.59pm, (Melbourne Australia)