
NON VOICE ACCOUNT
5 days ago
Work Location: On-site – Bridgetowne
Employment Type: Full-time
Account Type: Voice and Non-Voice (Phone, Chat, and Email Support)
Key Responsibilities:
- Handle customer inquiries via phone, chat, or email, depending on account assignment
- Provide accurate, efficient, and empathetic service to resolve customer issues
- Document customer interactions and update systems accordingly
- Follow standard procedures, scripts, and quality guidelines
- Work collaboratively with peers and leaders to meet performance targets
Qualifications:
- Must be at least a High School Graduate
- With at least 6 months of BPO experience (voice or non-voice)
- Strong English communication skills (both written and verbal)
- Must be willing to work on-site in Bridgetowne
- Amenable to shifting schedules, including night shifts and holidays
What We Offer:
- Competitive Salary Package
- Performance Bonuses and Incentives
- Night Differential Pay
- Paid Training starting on Day 1
- 1-Day Hiring Process – Receive a Job Offer on the Same Day
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