Architect (macOS Engineering)

Job Responsibilities

• Design, develop, and maintain macOS architecture to support business needs and ensure seamless integration with existing systems
• Implement changes for macOS device management, ensuring compliance with security policies and best practices
• Expert in managing and querying MySQL Jamf databases to support macOS data needs and services
• Collaborate with cross-functional teams to define technical requirements and deliver scalable, reliable solutions
• Provide technical leadership and mentorship to Level 1 & 2 support team members, fostering a culture of continuous learning and improvement
• Troubleshoot and resolve complex technical issues related to macOS, JAMF, and MySQL
• Stay current with industry trends and emerging technologies to ensure our macOS infrastructure remains innovative and competitive
• Provide Tier 3 level MacOS Support
• Using MacOS/Unix scripting and coding to devel custom solutions or automation
• On-call hours may be required
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Job Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 7+ years of experience in macOS architecture and administration
• Experience creating MacOS Imaging & Upgrade Workflows with Jamf Pro
• Experience with scripting languages such as Python, Bash, or AppleScript
• Extensive experience with JAMF Pro and Apple Business Manager, including deployment, configuration, and management
• Solid proficiency in MySQL, including database design, optimization, and maintenance
• Proven excellent problem-solving skills and the ability to work effectively in a fast-paced environment
• Proven solid communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders
• Proven track record of leading projects and delivering high-quality results on time

Preferred Qualifications:

• Experience managing an environment with more than 15k endpoints
• Experience with Entra joined devices in an enterprise environment
• MacOS Security Technologies / MacOS Hardening
• Familiarity with other database systems and cloud platforms

WHAT WE OFFER

• Market Competitive Pay Levels
• Hybrid
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.

Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.