System Analyst
3 days ago
- Bachelor Degree, with technology emphasis, or equivalent education/experience
- 3 or more years previous travel industry experience
- Solid understanding of travel booking lifecycle with a passion to drive mid-office automation
- Collaborative team member within a global team atmosphere
- Excellent listening, oral, and written communications skills
- Excellent organizational and coordination skills
- Ability to balance multiple priorities
- Ability to focus on deadlines and quality deliverables
- Ability to deal effectively with change in a fast paced environment
- Solid experience in scripting and automation
- Experience in Global Distribution Systems (Sabre, Travelport, Amadeus)
At CWT, we have a unique and compelling culture as an employer defined by our people and supported by our Core Values. Our employees feel a genuine respect for one another, act with uncompromising integrity and feel proud of our global market leadership. They value working together, embrace opportunities for continuous learning and have an intense desire to serve customers.
We seek out the most knowledgeable people and the best technologies to deliver CWT's solutions and services. Our mission is to deliver and manage efficient, quality, and innovative travel technology solutions and technology services for CWT and its customers worldwide.
Power Center (PC) is mid-office application which Carlson Wagonlit Travel (CWT) utilizes to process customer travel bookings. Power Center is a highly customizable application which allows CWT to automate functions of the bookings throughout the booking lifecycle.
The System Analyst will be responsible for developing, supporting and maintaining a component that manages the workflow through the travel booking lifecycle, referred to as ResEdits. As part of the Business Platform team, the System Analyst will also collaborate with a larger global team.
As an ideal candidate you must be a self-motivated, team player with a passion to satisfy the customer in a fast-paced, agile environment. In addition, you must have proven travel industry knowledge with a solid emphasis in understanding the booking lifecycle with a passion in problem solving and abstract thinking. Must be willing to work a flexible schedule due collaboration with a globally distributed team.
Position Responsibilities:
- Develops new ResEdit rules with an emphasis on design/implementation to meet technical and business requirements and ensure maintainability
- Performs all aspects of ResEdit development including analysis, design, development, testing, and maintenance
- Plans and executes testing with emphasis on automation to aid in Continuous Integration and Deployment efforts
- Provides technical input and assistance to internal and external stakeholders
- Collaborates well within a diverse, geographically distributed, multicultural environment
- Become a productive member of a high-performing agile team
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