Junior Business Analyst

We are seeking a detail-oriented and driven Junior Business Analyst to support business improvement initiatives and project execution. In this role, you will play a key part in understanding existing business processes, creating clear process maps and documentation, and ensuring smooth project delivery.

Understanding processes and creating process maps and documentation

• Understanding how the business processes works and its business requirements.
• Designing, creating, and updating Taxonomy, Process Maps and write Procedures for both Internal and External clients.
• Analyse structure and systems of a business. How the process works, SLAs, workflow and what systems they are using.
• Identify pain points of the process and suggest opportunities on how the business can improve their processes.
• Provide analysis, opportunities and recommendation to help align or standardize different processes and procedures.

Execution of the project. Being the bridge between the stakeholders and the project team

• Identify project scope and provide scoping and technical documentation.
• Gather technical development requirements and other requirements needed for automation development
• Oversee development and implementation of internal automation projects and other continuous improvement projects.
• Build test cases with developer and conduct internal testing with the newly developed solution.
• Help GM of Strategy & PMO in the delivery of strategic projects whenever BA is required.
• Provide quality control and support for the newly implemented project.
• Conducts workshops, roadshows and product demonstration to stakeholders.
• Assist Client Delivery & Optimization Manager in managing the pipeline of projects,and identifying process improvement opportunities for both internal and external clients.

Business Improvement Tasks

• Support Client Delivery & Optimization Manager in project delivery which includes creating estimates, benefits realization, establishing project baselines and target, scoping and planning, and project implementation.
• Identification of best practices, process bottlenecks and gaps.
• Execute tasks for different external clients. These may include doing email, admin, processing and QA tasks.

Qualifications

• At least 1 year of working experience as a Business Analyst is required.
• Candidate must possess at least a Bachelor's degree/College Graduate. Graduate of BS Industrial Engineering or Business Degree is highly preferred.
• Must be excellent in doing process maps and procedure writing using Visio.
• Excellent process documentation skills.
• Familiarity with Agile type approach.
• Familiarity with Lean Six Sigma is a plus.
• Familiarity with Project Management tools such as Jira, MS Planner and MS Project
• Candidate must possess the ff skills: business analysis, good communication skills, stakeholder management, data analytics, process automation, product management.
• Experience in writing process maps and standard operating procedure working with stakeholders on identifying process efficiencies.

Why IntoGREAT?

• Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards. 
  
  Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.

• Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.

• Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles

Ready to Shape the Future?

Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We're eager to see how you can make a difference with us