CRM Administrator

1 day ago

Manila, National Capital Region, Philippines QIAGEN Full time $40,000 - $80,000 per year

Overview
Overview
At the heart of QIAGEN's business is a vision to make improvements in life possible. We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe. Our most valuable asset are our employees – around 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us. There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started. If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people's lives, then QIAGEN is where you need to be. Join us. At QIAGEN, you make a difference every day.

Position Description
Responsibilities:

  • Providing general support, administration, and maintenance for the global SFDC platform including interfaces to SAP, Eloqua, ServiceNow and other systems.
  • Working directly with key users and end users to resolve support issues within SFDC
  • Support execution of the QIAGEN Digital Roadmap, business process automation and system integrations
  • Continuously monitor and improve org health and user adoption
  • Ensure overall SFDC compliance (SOX, FDA, internal, etc.) and support regular audits
  • Work on simple to moderate user stories or change requests in an Agile Sprint Release

Position Requirements

  • At least 1 year of information technology experience in a customer-facing organization
  • 1-2 years of working experience as Salesforce Support with a solid understanding of platform-specific design patterns and large data volume strategies, Lightning experience is a plus
  • At least 1 year of information technology experience in a customer-facing organization

Personal Requirements
Certified Salesforce System Administrator

What We Offer
What we offer
At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN. QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.

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