Property Management Assistant

2 days ago

San Fernando, Central Luzon, Philippines Beepo Full time ₱30,000 - ₱60,000 per year

Discover your 100% YOU with Beepo

Position: AU Property Management Assistant

Location: Central Luzon

Work setup & shift: Remote | Day Shift

What's in it for you?

Competitive Total Rewards (Compensation, Allowance, HMO, and Paid Time Off)

Employee Referral Program

Work Life Balance

Your Role

As an AU Property Management Assistant, you are responsible for:

Financial Administration

  • Process daily banking, rent payments, and reconciliations in Palace.
  • Manage creditor payments, direct debits, tenant refunds, and owner/supplier payments.
  • Handle bond lodgements and ensure compliance with payment timelines.
  • Prepare month-end and end-of-financial-year (EOFY) statements.
  • Charge tenant invoices and owner fees; follow up on incorrect creditor invoices.
  • Conduct monthly audits covering bonds, suspense accounts, and recoverable expenses.
  • Prepare rental arrears reports for property managers and the Operations Manager.

Compliance & Reporting

  • Manage property compliance (Healthy Homes, Smoke Alarms, Insurance).
  • Ensure all reporting and documentation follow internal audit and compliance standards.

Administrative Support

  • Conduct tenant background, ID, and credit checks as instructed by property managers.
  • Prepare tenancy documentation and manage lease expiry and inspection reports.
  • Coordinate inspection scheduling, reminders, and correspondence.
  • Upload available properties to Vault and issue vacate notices when required.
  • Enter new Property Management Authorities into Palace and send onboarding emails to landlords.
  • Send rent increase notices and SMS reminders in line with payment dates.

Operations & Process Improvement

  • Adhere to and recommend improvements to Standard Operating Procedures.
  • Support the Operations Manager and property management team as needed.
  • Leverage technology to improve process efficiency.
  • Participate in ongoing training and skill development.
  • Ensure all actions align with the organization's vision and values.
  • Qualifications:
    Minimum 2 years' experience as a Property Management Assistant in AU/NZ real estate.
  • Proficiency in property management software (Palace experience preferred).
  • Strong communication, organizational, and time management skills.
  • Detail-oriented with accuracy in financial and administrative tasks.
  • Proficient in computer and digital tools.
  • Ability to multitask, prioritize, and work efficiently under deadlines.

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply

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