
Operations Support Assistant
6 hours ago
Unleash Your Talents with Us
Hi there, our future Operations Support Assistant Happy to see YOU here.
Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information Technology, Customer Service, and Marketing to Sales and Operations.
From humble beginnings, we have built our company from our first team member onwards. Initially, we were lending support to an Australian print manufacturer - The Lamson Group.
Since then, we have continued to uphold our core values and culture and developed a deeper understanding of how people need help to succeed in their goals. And YOU might be a part of this amazing growth as our team keeps growing above all expectations
What you'll do:
As Operations Support Assistant you will be the primary point of contact for inbound queries from customers, received via phone, email, and our ticketing system. You will provide iD4me customers with an excellent level of customer support & experience, ensuring any queries that need to be addressed by other teams are passed on in accordance with agreed processes.
You will be required to work closely with other team members in Operations, Finance, IT, and data teams to ensure issues are raised, prioritized, and resolved accordingly. You will maintain accurate records of all customer contacts and ensure that our CRM (HubSpot) is updated accordingly.
Key responsibilities for this role include:
- Respond to all customer enquiries received through tickets, emails & calls in accordance with agreed SLAs
- Raise tickets for other team members to action, including for technical issues that require IT attention
- Help customers navigate the iD4me platform and website
- Produce regular reports for the sales and operations teams
- Prepare content and take minutes for internal meetings
- Capture accurate information relating to inbound leads and ensure enquiries are passed to the sales team as quickly as possible
- Assist with various other administrative tasks as required
Successful candidates must have:
- Strong English communication skills, both written and verbal
- Previous experience in a customer facing support or similar position is highly advantageous
- Experience and or exposure to using HubSpot
- Ability to multi-task and work under pressure
- Able to work within and contribute to a team environment
- Willingness to work onsite
- Flexibility to take on ad hoc tasks and learn as you go
- Experience of working with data and knowledge of appropriate handling of sensitive information relating to individuals is highly advantageous
- Experience of working in the Real Estate
Work Arrangements:
- Schedule: 6:00 AM - 3:00 PM (Philippine Time)
- Work Setup: On-site - Be part of a collaborative and energetic team in a professional office environment.
- Location: Parkway Corporate Center, Alabang, Muntinlupa City
What's in it for YOU?
At Integrated OS, we create career opportunities where you can thrive, grow, and make an impact.
- Competitive Salary & Benefits: Be rewarded for your expertise and dedication.
- Career Growth & Development: Work alongside international clients and gain valuable experience.
- Work-Life Balance: Our innovative activities, open communication channels and commitment to incclusivity make everyday exciting and rewarding
- Collaborative & Supportive Environment: Be part of a passionate team that values innovation and teamwork.
Your seat awaits Be part of our thriving team and CLICK APPLY
-
Operations Assistant
3 weeks ago
Ayala Alabang, National Capital Region, Philippines Staff4Me Full timeWe are seeking a highly organized and proactive Operations Assistant. This is a non-attorney role focused on supporting the internal operations of the firm to allow the legal team to focus on strategic legal work. The Operations Assistant will be responsible for managing workflows, tools, and systems, and contributing to a smooth, efficient, and professional...
-
Operations Accounting Assistant
2 weeks ago
Ayala Alabang, National Capital Region, Philippines BRGY SUN VALLEY MULTI-PURPOSE COOPERATIVE Full time ₱400,000 - ₱600,000 per yearAbout the role We're seeking an Operations Accounting Assistant to join our dynamic team at BRGY SUN VALLEY MULTI-PURPOSE COOPERATIVE' in Alabang, Muntinlupa City. This is a full-time position that will play a crucial role in supporting our day-to-day accounting operations and financial management.What you'll be doingAssist with the preparation and...
-
Administrative and Operations Assistant
4 days ago
Ayala Alabang, National Capital Region, Philippines ActiveLearning, Inc. Full time ₱240,000 per yearAbout Us:Active Learning is a premier provider of IT and management training in the Philippines, dedicated to helping professionals and companies keep pace with the latest industry trends. We pride ourselves on a dynamic, supportive, and growth-oriented environment. Join a team that is passionate about lifelong learning and delivering excellence.The...
-
Technical Support Operations Supervisor
7 hours ago
Ayala Alabang, National Capital Region, Philippines VG SUPPLY CHAIN, INC. Full time ₱900,000 - ₱1,200,000 per yearTeam LeadershipSupervise and guide the IT technical support team, ensuring tasks are completed efficiently and effectively.Conduct regular team meetings to review performance and address challenges.Technical Support ManagementOversee the resolution of technical issues related to hardware, software, and network systems.Ensure service tickets are prioritized...
-
Operations Assistant
1 week ago
Ayala Alabang, National Capital Region, Philippines Sportradar Full time ₱800,000 - ₱1,200,000 per yearCompany DescriptionWe're the world's leading sports technology company, at the intersection between sports and media. More than 1,700 sports federations, media outlets, operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.Job DescriptionEncode and verify videoSet lineups/boxscore/pbpVerify synergy...
-
Operations Assistant
1 week ago
Ayala Alabang, National Capital Region, Philippines Sportradar Full time ₱900,000 - ₱1,200,000 per yearCompany Description We're the world's leading sports technology company, at the intersection between sports and media. More than 1,700 sports federations, media outlets, operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Job Description Encode and verify videoSet lineups/boxscore/pbpVerify...
-
Operations Assistant
2 days ago
Ayala Alabang, National Capital Region, Philippines Filinvest Group Full time ₱150,000 - ₱250,000 per yearFILINVEST COMPANY: FILINVEST LAND INC. POSITION: Operations Assistant - HDMF Financing (LIAISON) POSITION SUMMARY: The Customer Financing-HDMF Associate processes the housing loan applications and service requests regarding HDMF loan concerns. They ensure that HDMF financing accounts will be applied and processed for a housing loan and assigned service...
-
Assistant Vice President Operations
2 days ago
Ayala Alabang, National Capital Region, Philippines Coforge Full time ₱1,500,000 - ₱2,500,000 per yearJob Title:Assistant Vice President OperationsSkills:Strong background in customer research and analytics techniques, customer strategy, process improvement, human-centered design and performance management.Experience:Overall work experience of 8 years with at least 2 years experience in an AVP role in Customer Service Program in a BPO...
-
Sales Admin/Operations Support Associate
2 days ago
Ayala Alabang, National Capital Region, Philippines SOLIDFORMS CORPORATION Full time ₱900,000 - ₱1,200,000 per yearSOLIDFORMS CORPORATION is searching for a Sales Admin/Operations Support Associate responsible for various administrative tasks and operational support activities.Duties & Responsibilities:Accurate and timely processing of sales ordersPrepare weekly & monthly sales reportPrepare and accomplish client accreditation requirementsAssist in sales promotion...
-
Assistant Operations Manager
1 week ago
Ayala Alabang, National Capital Region, Philippines MICE Managers Travel Corp. Full time ₱960,000 - ₱9,600,000 per yearJob Descriptions:Directly reports to the Managing Director on matters regarding Operations.Generate Sales quota with an average of Php 800,000 per monthConduct Weekly Sales Call Tuesday-Thursday to at least 10 accountsDevelop New Sales Leads, an average of 5 accounts per monthExecutes all tactical and strategic selling of the products and services offered...