GBC Healthcare Technology Project Manager

SUMMARY

This role is based in our offshore Global Business Center and plays a critical role in supporting key

transformation projects led by onshore leadership in the United States. The Project Manager will be responsible for the end-to-end planning, execution, and delivery of medium to large-scale healthcare IT process optimization initiatives, ensuring alignment with strategic business goals. The ideal candidate will have experience working in onshore/offshore delivery models for a US company and demonstrate strong cross-cultural communication and collaboration skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage a portfolio of IT projects and process optimization initiatives from initiation through

delivery, ensuring adherence to scope, schedule, and budget.

• Collaborate with onshore leadership and cross-functional teams to define project objectives,

deliverables, and success criteria.

• Coordinate offshore project teams, aligning resources and tasks to meet project milestones.

• Facilitate regular status meetings, risk assessments, and stakeholder updates.

• Utilize project management tools such as Smartsheet, Domo, and Microsoft Teams to track

progress and report metrics.

• Document and standardize optimized processes for scalability and sustainability.

• Support change management efforts to ensure adoption of new processes.

• Develop clear and engaging communications to support project milestones and change

initiatives.

• Create training materials and deliver training sessions to ensure successful implementation of

new processes.

• Develop and design compelling PowerPoint presentations for executive and stakeholder

engagement.

• Utilize Microsoft Excel for data analysis, reporting, and project tracking.

• Ensure compliance with enterprise project management standards and methodologies.

• Support process improvement initiatives and contribute to the development of best practices.

PREFERRED EDUCATION AND EXPERIENCE

• Bachelor's degree in Business Administration, Information Technology, or a related field.

• 8+ years of experience managing complex, cross-functional healthcare IT projects.

• Proven experience in onshore/offshore delivery environments.

• Experience in supporting US companies providing healthcare, healthcare IT or enterprise solutions is

strongly preferred.

• Strong organizational, analytical, and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Proficiency in project management tools and Microsoft Office Suite.

• PMP certification or equivalent is preferred.

• Strong skills in developing compelling PowerPoint presentation content for diverse audiences,

including senior leadership.

• Proficient in Microsoft Excel for data analysis, reporting, and project tracking,

QUALIFICATIONS

• Ability to manage competing priorities in a time sensitive environment

• Demonstrated ability to influence leaders, employees and teams to work toward deploying a

different future state

• Proactive problem-solving skills and ability to identify yellow and red flags quickly

• Exhibit excellent oral and written communication skills.

• Detail-oriented, yet able to look at a wide array of choices and identify what truly matters.

• Strong relationship building skills.

•
Language Skills

Ability to read, analyze, and interpret complex documents and instructions. Ability to respond

effectively to sensitive inquiries or complaints. Ability to clearly explain instructions in both written

and oral media.

•
Mathematical Skills

Basic mathematical ability including addition, subtraction, multiplication, and division. Use of MS

Excel to aid in mathematical work.

•
Reasoning Ability

Ability to read instructional bulletins and/or participate in training sessions then translate

information provided into day-to-day work duties. Must be able to make sound decisions to support

employees and consumers in a calm and timely manner. Must be able to interact with employees,

outside agencies, external sources, and internal departments on a daily basis in a way that supports

the company's mission and enhances the delivery and quality of services.