Healthcare Business Project Management Sr. Lead
7 days ago
The Project Management Sr. Lead/Manager will manage strategic and operational projects under the PMO for a leading U.S. healthcare client. This role ensures successful project execution from initiation to closure—driving business outcomes, compliance, and process optimization in alignment with healthcare industry standards and PMO governance.
The ideal candidate will have a solid understanding of U.S. healthcare operations (payer, provider, claims, clinical, or regulatory), coupled with PM expertise in matrixed environments.
Key Responsibilities:
Project Delivery & Governance
- Lead the end-to-end delivery of multiple business and cross-functional healthcare projects under PMO oversight
- Define project scope, objectives, timelines, deliverables, and success metrics in collaboration with stakeholders
- Develop and maintain project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and communication plans
- Ensure adherence to PMO frameworks, methodologies (Agile / Waterfall / Hybrid), and documentation standards.
- Conduct project health checks, audits, and status reviews as required by PMO governance
Stakeholder Management
- Act as a single point of contact between the business, IT, vendors, and PMO leadership
- Manage stakeholder expectations, facilitate steering committee meetings, and provide regular project status reports
- Collaborate with business SMEs, product owners, and technical leads to translate business needs into actionable project deliverables
Financial & Resource Management
- Track budgets, forecasts, and financial variances for assigned projects
- Support PMO in resource allocation, capacity planning, and vendor management activities
- Identify cost optimization opportunities and drive efficiency improvements
Healthcare Domain Focus
- Ensure project deliverables comply with U.S. healthcare regulations (HIPAA, CMS, NCQA, etc.)
- Manage projects in areas such as claims modernization, care management, interoperability, member/patient engagement, or regulatory compliance (e.g., CMS mandates, ICD-10, HEDIS)
- Coordinate business readiness, training, and change management activities tied to healthcare initiatives
Reporting & Continuous Improvement
- Report project performance metrics and contribute to PMO dashboards and executive summaries
- Support continuous improvement by identifying gaps in PMO processes and recommending enhancements
- Participate in lessons-learned sessions and institutionalize best practices
Required Qualifications:
- At least 5 years of project management experience, with 2+ years in U.S. healthcare domain
- Experience working under or within a centralized PMO structure.
- Proven success managing business, regulatory, or transformation projects in healthcare.
- Strong understanding of healthcare processes — claims, eligibility, provider data, EDI, or clinical operations.
- Proficiency with project management tools (MS Project, JIRA, Smartsheet, Clarity PPM, or similar).
- Excellent communication, presentation, and stakeholder management skills.
Preferred Qualifications:
- PMP, PRINCE2, or PMI-ACP certification an advantage
- Experience with Agile / SAFe / hybrid project management methodologies
- Experience working with major U.S. healthcare payers (e.g., UnitedHealth, Anthem, Aetna, Humana, Cigna) or providers
Key Competencies:
- Strategic thinking and business acumen
- Strong analytical and problem-solving abilities
- Exceptional organization and time management
- Stakeholder engagement and influence
- Adaptability in dynamic, cross-functional environments
- Results-driven with a focus on measurable outcomes
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