
CSR - Customer Service Representative
4 hours ago
Qualifications:
- Proven customer service experience in voice and non-voice support, ideally in a BPO or contact center
- Strong verbal and written communication skills
- Proficient typing skills and familiarity with chat/email platforms
- Excellent time management and multitasking abilities
- High attention to detail and focus on quality service
- Knowledge of CRM tools, customer service KPIs, and SLAs
- Experience in handling escalations and support tickets
Mandaluyong Site: 22nd Floor, Robinsons Cybergate Center 3, Pioneer Street, Cybergate Complex, Mandaluyong City.
To know more about us, you may visit Global Strategic Recruitment Facebook.
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
Work Location: In person
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