CSR - Customer Service Representative

4 hours ago


Mandaluyong Central Post Office, Philippines Global Strategic Business Process Solutions Full time ₱15,000 - ₱30,000 per year

Qualifications:

  • Proven customer service experience in voice and non-voice support, ideally in a BPO or contact center
  • Strong verbal and written communication skills
  • Proficient typing skills and familiarity with chat/email platforms
  • Excellent time management and multitasking abilities
  • High attention to detail and focus on quality service
  • Knowledge of CRM tools, customer service KPIs, and SLAs
  • Experience in handling escalations and support tickets

Mandaluyong Site: 22nd Floor, Robinsons Cybergate Center 3, Pioneer Street, Cybergate Complex, Mandaluyong City.

To know more about us, you may visit Global Strategic Recruitment Facebook.

Job Type: Full-time

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion

Work Location: In person



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