Customer Service Representative

3 days ago


Mandaluyong Central Post Office, Philippines Global Strategic Business Process Solutions Full time ₱150,000 - ₱250,000 per year

We are hiring for experienced Customer Service Representatives to join our team

Qualifications:

  • Proven customer service experience in both voice and non-voice support, preferably in a BPO or contact center
  • Excellent communication skills, both verbal and written
  • Strong typing skills and familiarity with chat or email platforms
  • Effective time management and multitasking abilities
  • High attention to detail and commitment to quality service
  • Proficiency in CRM software and other support tools
  • Experience handling escalations or technical support tickets
  • Knowledge of customer service KPIs and service-level agreements
  • Willing to work onsite and night shift schedule

Mandaluyong Site: 22nd Floor, Robinsons Cybergate Tower 3, Pioneer Street, Mandaluyong City.

Visit our website at to know more about us.

Job Type: Full-time

Benefits:

  • Company events
  • Health insurance
  • Life insurance

Work Location: In person



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