Telecommunication Billing Associates

3 days ago


Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time $40,000 - $60,000 per year

About the role

Talent Outsourcing Channel Solutions' is seeking talented Telecommunication Billing Associates to join our dynamic team in Davao City, Davao del Sur. As a Telecommunication Billing Associate, you will be responsible for providing exceptional customer service and handling all aspects of telecommunication billing for our clients. This is a full-time position offering competitive compensation and benefits.

What you'll be doing

  1. Accurately process and manage customer billing transactions for telecommunication services
  2. Handle customer inquiries and complaints related to billing and account management
  3. Ensure timely and efficient resolution of billing-related issues
  4. Maintain detailed records and documentation of all billing activities
  5. Collaborate with cross-functional teams to identify and implement process improvements
  6. Adhere to company policies, procedures, and regulatory requirements
  7. Provide exceptional customer service and build strong relationships with clients

What we're looking for

  1. At least HS Grad (old curriculum) / SHS Grad | no experience required|

billing & sales is a + factor **Conversation skills, commitment (reason for applying, plans etc.)
2. Strong problem-solving and analytical skills to handle complex billing inquiries
3. Excellent communication and interpersonal skills to effectively interact with customers
4. Proficient in using various computer systems and software applications
5. Ability to work in a fast-paced, target-driven environment and meet deadlines
6. Commitment to delivering high-quality customer service and exceeding client expectations
7. Excellent attention to detail and accuracy in data entry and record-keeping

What we offer

  1. Competitive salary and performance-based bonuses
  2. Comprehensive health and wellness benefits package
  3. Opportunities for professional development and career advancement
  4. Supportive and collaborative work environment
  5. Work-life balance initiatives, including flexible working arrangements

About us

Talent Outsourcing Channel Solutions' is a leading provider of call centre and customer service solutions. We pride ourselves on delivering exceptional service to our clients and fostering a dynamic, engaging workplace for our employees. Join our team and be a part of our continued success

Apply now to become a Telecommunication Billing Associate at Talent Outsourcing Channel Solutions'.



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