Program Coordinator

5 hours ago

Makati City, National Capital Region, Philippines MedGrocer Full time ₱200,000 - ₱250,000 per year

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency. Collaborate with a diverse team on impactful projects that improve lives while fostering your personal and professional growth.

The Program Coordinatorfocuses on managing and processing patient orders and requests to ensure efficient resolution of concerns. They communicate with stakeholders and coordinate with different teams to ensure the best patient experience.

Key Responsibilities:

  • Process and manage patient orders related to program requests, inquiries, or issues in a timely manner
  • Resolve patient concerns and respond promptly to patient inquiries via email and SMS
  • Coordinate with various teams and relevant stakeholders to accommodate patient requests
  • Input all patient data and maintain accurate patient records

Minimum Qualifications

  • Knowledge in Google Workspace (Google Sheets, Google Docs, etc.) and relevant computer applications
  • Open to shifting schedules and night shift schedule
  • Open to fresh graduates and experienced professionals
  • Must work onsite in Makati

Perks and Benefits

  • Comprehensive Health Coverage: HMO benefits to ensure your health and peace of mind.
  • Medicine Subsidies: Quarterly medicine vouchers for use on our website.
  • Paid Time Off: Paid leaves to rest, recharge, and attend to personal priorities.
  • Performance Incentives: Recognition through promotion opportunities and performance-based bonuses.
  • Growth and Impact: A clear path for professional development and the opportunity to make a tangible impact on patient health.

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