Step into success as a CSR
7 days ago
We are looking for motivated individuals to join our team as Customer Service Representatives (CSR). In this role, you will handle customer inquiries, provide accurate information, resolve concerns, and deliver excellent service through calls, chats, or emails.
As a CSR, you will be the first point of contact, ensuring customer satisfaction by addressing issues promptly and professionally. Fresh graduates and applicants with no BPO experience are welcome to apply Training will be provided.
Key Responsibilities:
Manage incoming calls, chats, or emails from customers
Assist clients by answering inquiries and resolving concerns
Ensure positive customer experiences by maintaining professionalism
Document customer interactions and transactions in the system
Meet performance targets for quality, efficiency, and customer satisfaction
Qualifications:
Open to Fresh Graduates (College or Senior High School)
Strong communication and active listening skills
Basic computer navigation and typing skills
With or without BPO/CSR experience
Willing to work onsite at Davao.
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