analyst, business intelligence data

2 days ago


Cebu City, Central Visayas, Philippines Qualfon Full time ₱900,000 - ₱1,200,000 per year

Job Title
Analyst, Business Intelligence Data

Job Summary
General Description
This role serves as the primary source of impact assessment and quantification for most issues and change requests (RFC) across the company. The individual must be highly knowledgeable about TracFone's business lines, processes, systems, databases, and reporting tools. They ensure consistent evaluation standards across departments and comparable impact assessments.

Responsibilities

  • Intake

  • Evaluate RFC requests and IMT issues

  • Collaborate with requestors and technical teams
  • Quantify customer impact and validate information

  • Research and Development

  • Analyze complex systems

  • Extract and transform data
  • Create predictive models
  • Support root cause analysis and solution development

  • Quantification and Scoring

  • Use tools like CEM, Splunk, Glassbox

  • Evaluate impact on processes
  • Recommend testing scopes

  • Pre and Post Revenue/Cost Calculation

  • Generate ROI data for RFCs

  • Post-evaluation of CRs
  • Analyze datasets for business value insights

  • Methods Development

  • Collaborate with Finance and Accounting

  • Standardize impact assessment and ROI methods
  • Store and manage assessment data

  • Recommendations

  • Advise business owners and PMO

  • Influence prioritization of RFCs

  • Managerial Duties

  • Lead operations research analysts

  • Identify inefficiencies
  • Recommend solutions

Qualifications

  • Bachelor's degree in Engineering, Computer Science, Mathematics, or related fields
  • Alternatively, a social science degree with 1+ year of statistical analysis experience
  • 7+ years in research, data analysis, and presenting results
  • 5+ years internal TracFone experience preferred
  • Programming and statistical analysis experience preferred
  • Strong SQL skills and familiarity with TracFone databases
  • Knowledge of

  • Oracle PL/SQL, Db2, Data Warehouse

  • ETL, BI tools (Thoughtspot, Cognos, Tableau)
  • Transactional systems (Clarify, BRM, OFS)
  • Data discovery tools (CEM, Splunk, Glassbox)
  • Statistical analysis, text analytics, machine learning
  • AWS (S3, SageMaker, RedShift, IAM)

Competencies

  • Business Software Applications
  • Data Management
  • Management Communication
  • Project Management
  • Strategic Thinking and Analysis


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