Customer Service Supervisor
2 weeks ago
Qualifications:
- Minimum of 2 years' experience in customer service, telesales, or order fulfillment, including at least 1 year in a supervisory or team lead role.
- Strong leadership, communication, and problem-solving abilities.
- Proficient in Microsoft Excel; familiarity with CRM systems is a plus.
- Bachelor's degree in a business-related field or equivalent work experience.
- Flexible to work 6 days a week with rotating early and mid-shift schedules.
Key Responsibilities:
- Lead and mentor Rescue Agents to achieve performance and recovery objectives.
- Collaborate with last-mile delivery teams and internal departments to resolve issues and ensure successful redeliveries.
- Monitor team performance metrics and provide actionable feedback for improvement.
- Uphold service quality standards and ensure an excellent customer experience.
Job Type: Full-time
Pay: Php34, Php35,000.00 per month
Work Location: In person
-
Customer Service Supervisor
2 weeks ago
Ortigas Post Office P, Philippines Nutral Herbal Corporation Full time ₱360,000 - ₱420,000 per yearThe Rescue Supervisor is responsible for overseeing the daily operations of the Rescue Team, ensuring the effective management of customer reconnection, redelivery coordination, and order recovery activities. This role focuses on supervising Rescue Agents to achieve team performance targets, optimize operational efficiency, and enhance customer satisfaction....
-
Customer Service Representative
2 weeks ago
Ortigas, Philippines FASCALL CORPORATION Full time ₱220,000 - ₱240,000 per yearHiring Customer Service RepresentativeJob Type: Full-timeLocation: Ortigas, Pasig CityStart Date: ASAPSalary: Total salary of 20,000+ per month or more, based on experienceJob ResponsibilitiesAnswer customer inquiries through email, phone, or system.Provide simple solutions based on training and forward difficult cases to the supervisor.Record customer...
-
Ortigas, Philippines PMC Recruitment Full timeGBS Operations Supervisor (Supply Chain / Logistics)Onsite | Dayshift | Ortigas-The Supervisor, GBS Operations is responsible for leading a team of documentation representatives/analysts to ensure the delivery of high-quality, timely, and accurate services in alignment with service level agreements. This role oversees daily operations, monitors productivity...
-
Shared Services Operations Supervisor
1 week ago
Ortigas, Philippines HRTX Recruitment Full timeJob Purpose:The GBS Operations Supervisor leads a team of documentation analysts or representatives to deliver high-quality, on-time services that meet customer and business requirements. The role ensures smooth daily operations, process compliance, and continuous improvement to achieve service excellence.Key Responsibilities:Lead and motivate a team to meet...
-
Restaurant Supervisor
2 weeks ago
Ortigas, Philippines Fagokho Corp. Full time ₱30,000 - ₱60,000 per yearNoodlerama Group, Inc. is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.Restaurant Supervisors - oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with...
-
Customer Service Representative
4 weeks ago
Ortigas, Philippines PH Global Jet Express Inc (J&T Express) Full timeKey Responsibilities Customer Interaction: Respond promptly and professionally to customer inquiries, requests, and complaints through live chat and email channels. Issue Resolution: Troubleshoot and resolve customer problems efficiently, which may involve providing product information, addressing billing concerns, or guiding them through technical fixes....
-
Customer Service Representative
2 weeks ago
Ortigas, Metro Manila, Philippines Micro Finance Full time ₱240,000 - ₱312,000 per yearHiring Customer Service RepresentativeJob Type: Full-timeLocation: Ortigas, Pasig CityStart Date: ASAPSalary: Total salary of 20,000+ per month or more, based on experienceJob ResponsibilitiesAnswer customer inquiries through email, phone, or system.Provide simple solutions based on training and forward difficult cases to the supervisor.Record customer...
-
Service Supervisor
2 weeks ago
Ortigas, Pasig, Philippines The VITO Group Full time ₱600,000 - ₱800,000 per yearJOB SUMMARYA Service Supervisor is generally assigned for the upkeep of the company's assets deployed in different areas across the country via on-site and remote implementations. The Technical Support shall be analytical and sufficiently trained in every aspect of the job. They are expected to deliver concise reports and outputs.ROLES AND RESPONSIBILITIES1....
-
Customer Service
3 weeks ago
Ortigas, Philippines Connectbellsoft Full timeWe are looking for a Customer Service Representative who can deliver excellent service, handle customer inquiries, and provide efficient solutions with professionalism and empathy. If you’re someone with strong communication skills and a passion for helping people, this role is perfect for you!
-
customer service representative
1 week ago
Ortigas, Metro Manila, Philippines CPI Management Services Full timeAbout the role Join our vibrant contact centre team as a Customer Service Representative at CPI Management Services' office in Ortigas, Pasig City, Metro Manila. In this full-time role, you will be the first point of contact for our valued customers, providing world-class service and support to enhance their experience.What you'll be doingHandle inbound...