Customer Service Assistant

2 days ago

Marikina City, National Capital Region, Philippines Wheyking, Inc. Full time ₱200,000 - ₱300,000 per year

Company Profile

WheyKing Supplements is Retail supplement store that focuses on Fitness Nutrition. Wheyking Supplements Philippines was founded in March 2010.

Wheyking Supplements team is fully dedicated in giving satisfactory results to its client. We are ready to provide the best and guaranteed results and to provide the best product and services to meet the customers and franchisee's needs and satisfaction.

Job Description

A versatile role responsible for managing customer interactions and order fulfillment across diverse communication channels such as phone, email, Lazada, Shopee, Facebook, and SMS. Oversees the complete order process, including shipment documentation and proactive customer communication regarding order status. Ensures a positive customer experience by confirming orders and providing tracking numbers. Efficiently handles customer inquiries, resolves issues, and manages complaints professionally. Additionally, serves as a Store Sales Assistant at the Marikina branch to support in-store customers and undertakes other tasks as directed by management.

QUALIFICATION:

  • College level or College graduate
  • Highly competent and results driven.
  • Good communication skills.
  • Flexible at all times.
  • Computer literate & good customer service.
  • Willing to start ASAP.
  • Willing to be assigned in Marikina City.

Job Types: Full-time, Permanent

Pay: Php695.00 per day

Benefits:

  • Additional leave
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Experience:

  • customer service: 1 year (Preferred)
  • Retail sales: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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