Counter Supervisor

4 days ago


Davao City, Davao, Philippines The SM Store (SM Mart Inc.) Full time ₱104,000 - ₱130,878 per year

Job Function

Responsible for supporting Counter Manager and Branch leadership in promoting effortless customer experience and operational excellence within Counter Operations through effective management of required responsibilities.

Responsibilities

  • Ensure that staff are practicing customer engagement initiatives

  • Ensure completeness and usability of the POS system and its peripherals

  • Direct customer traffic to other available counters to manage queuing

  • Prepare and monitor work schedule of cashiers and checkers and manage absences by reassigning staff

Qualifications

  • Candidate must possess at least a Bachelor's/College Degree in any business-related course

  • With at least 1 year of experience in bank operations or counter-cashier functions

  • Knowledgeable in credit card transaction processes


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