Product Support/Technical Support Associate

Position Summary:Working in a technical support facility or call center, incumbents ensure that customers receive the highest quality hot-line technical support. Responds to customer service inquiries regarding company products, features and/or services. Researches, documents and communicates recurring technical issues. Facilitates and coordinates Returned...

At Rival, we're transforming how companies hire, onboard, and grow talent by making HR processes smarter, faster, and more agile. We enable organizations to simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity.The Technical Support Specialist provides expert-level technical assistance and exceptional service to Rival's...

Primary Position ObjectiveAs theTechnical Support Analystyou will provide timely, high quality technical support to Finsure employees and partners, ensuring endpoints, applications, networks, and identity services are secure, reliable, and productive. You'll be the first line of defence for incidents and requests, own problems through to resolution, and...

Official role title: Settlements Support OfficerWe are looking for a Settlements Support Officer to join our Lending team and play a vital role in ensuring smooth post-settlement processes. You'll provide essential support to the Settlement Team by managing workflow, maintaining accurate records, and completing all post-settlement actions efficiently and on...

Technical Support responsibilities include:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customersRequirements and skills1-5 years experience...

About The RoleGrade Level (for internal use):07The TeamThe Client Operations team is responsible for providing client support for our business intelligence tool by holding investigative conversations with clients & driving product usage. Being present in Pakistan & Philippines makes it a truly global team. Members of the team get to learn in-depth industry...

As a Technical Support Associate for our Cyber Security Solutions account in Taguig, you'll assist customers with scan issues, system configuration, installation, upgrades, and Nessus-related inquiries, ensuring seamless cybersecurity support.How You'll Make an Impact:Handle support issues from Nessus customers via web to case, voice, and chat...

We're looking for a Technical Support Engineer to support NinjaOne, a global leader in remote monitoring and management software.In this role, you'll deliver exceptional technical support to IT professionals and managed service providers using NinjaOne's platform. You'll troubleshoot software and system issues, provide solutions with clarity and care, and...

Do you want to be a part of one of the largest, independent process transformation companies in the world? Apply now as aTechnical Support Engineerhere in Sutherland.Sutherlandserves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries,...

About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon BusinessServices Centre Philippines helps organisations optimise, automate, and transform their operations, settingthem up for greater growth. We work collaboratively with customers to get the results they want, deliveringbespoke solutions designed to meet...