Scheduling Specialist
6 days ago
Job Description:
- Assist with schedule and tracker management to ensure that all schedules are generated properly
- Analyze contact trends and optimize staffing.
- Maintain accurate workforce data in NICE IEX or Calabrio/Teleopti.
- Update parameters within the Workforce Management System to ensure efficient scheduling of resources to meet service level and productivity goals
- Work closely with the Operations Team to ensure availabilities are conducive to the business needs
Job Requirements:
- A post-secondary degree or certificate with a focus on Business Administration (a combination of work experience and education will be considered)
- Experience in NICE IEX or Calabrio/Teleopti (required).
- 2-3 years of experience as a Scheduling Specilaist in a contact center.
- Experience with workforce management systems (asset)
- Advanced knowledge of Microsoft Excel (asset)
- Strong analytical, problem-solving, and organizational skills.
- Knowledge of contact center operations, functions and business processes
- Strong organizational skills and the ability to follow through on projects
-
Scheduler
6 days ago
Cebu City, Central Visayas, Philippines Solvo Global Full time ₱600,000 - ₱1,200,000 per yearThe HR Compliance Associate works directly with the Director of Compliance, in collaboration with the Talent Acquisition Manager, to ensure that employee files remain compliant within the guidelines of all states operating under the Agency's license. REPORTING The HR Compliance Specialist reports to the Director of Compliance.Responsabilities:Confirm that...
-
Administrative Support Specialist- Cebu
4 days ago
Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱250,000 - ₱350,000 per yearAn Administrative Support Specialist plays a crucial role in ensuring the smooth and efficient operation of office functions by providing comprehensive administrative assistance. This position involves managing tasks such as organizing files, preparing reports, handling correspondence, scheduling appointments, and coordinating communication between...
-
Admin Support Specialist
4 days ago
Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱250,000 - ₱500,000 per yearAn Admin Support Specialist provides administrative and clerical support to ensure smooth office operations. This role involves handling documents, data entry, scheduling, and communication tasks to support teams and management.
-
Secondary Accounts Specialist
4 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Description:Developing and maintaining Sales activities within assigned outlets/areas in order to increase the flow of the companys products through the wholesale/retail trade and institutional accounts and thus, to achieve established sales target;The proactive penetration of all potential Sales channels in the assigned areaCreating and presenting...
-
Recruitment Specialist
6 days ago
Cebu City, Central Visayas, Philippines Telesys Full time ₱500,000 - ₱1,000,000 per yearAs our Recruitment Specialist, you'll play matchmaker—connecting talented candidates to the right opportunities while enjoying the thrill of hitting (and exceeding) your goals. If you thrive in a results-driven environment and love turning conversations into successful placements, this is your chance to build a fulfilling career with endless growth...
-
Customer Experience Specialist
6 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱20,000 - ₱25,000 per yearCustomer Experience Specialist – FinancialLocation: Cebu CityWork Setup: Onsite | Shifting ScheduleBuild a Meaningful Career in Customer ServiceStep into a rewarding role as a Customer Experience Specialist and become the first point of contact for customers who need reliable support and clear solutions. You'll be part of a dynamic team that values...
-
IT Specialist
1 week ago
Cebu City, Central Visayas, Philippines Worldwide Central Properties Inc. Full time ₱400,000 - ₱600,000 per yearIT SPECIALISTQualifications:Graduate of at least a Bachelor's or College degree in Information Technology, Computer Science, Computer Engineering or other computer-related coursesWith at least 2 year work experience in IT or related fieldsKnowledgeable in basic networking, able to install, configure, and troubleshoot pcs, printers and other IT related...
-
Product Specialist
4 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job: Product Specialist—Social Media (Cebu) | Hybrid Work Arrangement: Hybrid (2x a week onsite)Start date: ASAPNature Of The Account: Social MediaType of Support: Non-VoiceShift Schedule | Rest Days: Mid-ShiftEducational Requirement: College GraduateWork Experience: Experienced professional with 2-3 years in various fields, passionate about...
-
Sales Support Specialist
6 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱20,000 - ₱30,000 per yearSales Support SpecialistLocation: Cebu CityWork Setup: Onsite | Shifting ScheduleElevate Your Career in Sales SupportWe're looking for motivated and customer-driven individuals to join our team as Sales Support Specialists. In this role, you'll engage with customers, provide clear solutions, and help them make the right choices—all while building a...
-
Product Specialist
4 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job Product Specialist - Social Media (Cebu) | Hybrid Work Arrangement: Hybrid (2x a week onsite) Shift Schedule | Restdays: Mid Shift Start date: ASAP Nature Of The Account: Social Media Type of Support: Non Voice Educational Requirement: College Graduate Work Experience: Experienced professional with 2-3 years in various fields, passionate about...