Billing Specialist

2 weeks ago

Manila, National Capital Region, Philippines Unified Accounting & Tax, LLP Full time ₱1 - ₱2 per year

Permanent Work From Home setup

Full-Time

With PTO, Birthday Leave

Choice of HMO and Insurance or both

Annual Merit Increase

Semi-annual Performance Bonus

Company Description:

Unified Global is Silicon Valley's leading consultancy firm, renowned for delivering transformative solutions to businesses of all sizes. With a highly skilled Global Support Team, we specialize in comprehensive services including accounting, financial planning and analysis, taxation, and other business solutions. Our 30+ years of experience have honed our ability to adapt and collaborate with start-ups, small-to-medium-sized firms, and established companies to help them achieve significant business milestones.

About the Role:

We are looking for an experienced Billing Specialist to support our client's enterprise billing operations. This role will be responsible for manual invoicing, billing data validation, reconciliation, reporting, and cross-functional coordination to ensure accuracy, efficiency, and excellent service to both internal stakeholders and customers.

Duties and Responsibilities:

  • Manually submit billing for professional services sales orders, billable time, and travel charges
  • Generate and correct invoices, ensuring accuracy and timely delivery
  • Update and manage billing contact records for efficient communication
  • Process billing address/email changes, invoice delivery setups, and investigate customer inquiries or undelivered invoices
  • Conduct regular billing data error checks and reconciliation reports
  • Prepare special monthly customer reports (e.g. consolidated billing summaries)
  • Review and validate invoices for census, partners, and non-standard billing items
  • Perform data checks and template clean-up for 3rd-party print vendors
  • Document and escalate system issues/bugs, recommend improvements and coordinate with technical teams
  • Submit billing-related cases to Account Services and requests to Enterprise Application teams
  • Document new processes and maintain up-to-date procedure manuals
  • Respond to billing requests and inquiries from staff across departments
  • Collaborate with team members and cross-functional groups to ensure timely and accurate billing
  • Perform other assigned functions as needed in a dynamic work environment

Qualifications

  • Degree or diploma in Accounting, Finance, or Business
  • Direct billing experience in a large or complex organization
  • Strong MS Excel skills (formulas, pivot tables, look-ups) and proficiency in MS Office
  • High attention to detail and strong analytical/problem-solving ability
  • Customer service mindset with strong written and verbal communication skills
  • Ability to work both independently and in a team environment
  • Willingness to work outside regular hours for month-end or strategic initiatives
  • Willing to work on a graveyard schedule aligned with US hours, with potential shifting shifts depending on business needs

System Requirements

  • Computer Processor: Intel 8th generation or newer/AMD Ryzen 2000 series or newer
  • Memory/RAM: 16 GB
  • Computer OS: Windows 11 and future enterprise operating systems
  • Storage: 500 GB SSD
  • Primary Internet Connection: must be running on a 20+ Mbps wired plan (at least 5 Mbps for back up connection)
  • Extra Monitor
  • Microsoft Office License

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