
Sales Admin Assistant
15 hours ago
- Provide administrative support to Aftersales, Service & Rental (ASR) to meet ASR KPIs.
- Generate and update Work Orders in the Service Management System (SMS).
- Maintain all Service & Aftermarket Manuals (hard copies and cloud).
- Assist in updating all Service & Diagnostic Software.
- Receive Work Order requests from internal and external customers.
- Prepare weekly status of Work Orders and monthly ASR KPI reports.
- Prepare monthly ROP report and annual OPEX.
- Handle manning and DTR summary for Rental Project employees.
- Prepare PDIs for all new machines and input into SMS.
- Follow up and prepare warranty claims.
- Canvass for materials and services purchased locally.
- Prepare purchase requests for service, aftermarket, and rental requirements.
- Manage the renewal of insurance for rental assets.
- Prepare ROP replenishments for spare parts, tires, and batteries.
- Maintain service reports, rental contracts, rental insurance, and all ASR files.
- Assist Sales & Business Development personnel in HR and admin functions.
- Coordinate with Rental Project Technicians on-site concerns.
- Monitor warranty expiry of commissioned units and prepare notices.
- Prepare service quotations and service contract proposals.
- Graduate of BS Engineering (Computer, Electronics & Communications, or equivalent).
- Minimum of 6 months relevant experience.
- Preferred residence: Davao City.
- Above-average English communication skills, both oral and written.
- Proficient in Microsoft Office.
- Self-motivated and skilled in CRM software, product presentations, negotiation, and formal presentations.
- Driving skills with a driver's license is preferred but not required.
- Health insurance
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