Customer Service Representative

2 weeks ago


Davao City, Davao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

We are seeking an exceptional Customer Service Representative to join our dynamic team in Davao City. In this full-time role, you will be the face of our company, providing outstanding customer service and support to our valued clients.

What you'll be doing

  • Handling inbound customer inquiries via phone, email, and chat
  • Providing friendly, knowledgeable, and efficient assistance to resolve customer issues
  • Documenting customer interactions and maintaining accurate records
  • Identifying opportunities to improve customer satisfaction and suggest process improvements
  • Collaborating with cross-functional teams to ensure seamless service delivery

What we're looking for

  • Excellent communication and interpersonal skills with a customer-centric approach
  • Strong problem-solving and critical thinking abilities to handle complex inquiries
  • Proficient in using customer service software and technology
  • Ability to work in a fast-paced environment and remain calm under pressure
  • Prior experience in a customer service or call centre role is preferred

If you're ready to embark on a rewarding career in customer service, we encourage you to apply now.



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