Integration Specialist

Work options: Hybrid

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

Humanforce's vision is to make work easier and life better for frontline and flexible workforces.

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world's talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.

The Integration Specialist is a key role in supporting customers with their integration needs throughout their Humanforce Implementation and beyond. This role focuses on assisting with the build, delivery, and support of custom integrations, ensuring a smooth customer experience while gaining hands on technical and consulting expertise.

• Work closely with Senior Integration Consultants, Principal Solution Specialists, and the Professional Services team.
• Triage and resolve integration-related issues logged with Humanforce Support.
• Maintain clear and effective communication across internal teams and customers.
• Contribute to scalable processes and tools to support integrations.
• Support the ongoing improvement of Humanforce's integration ecosystem by:
• Maintaining up-to-date documentation.
• Reviewing and rectifying error logs.
• Providing feedback to the Product & Technology team.
• Gain exposure to middleware, APIs, and integration practices.
• Leverage structured pathways to develop technical expertise and progress into senior consulting or advanced Integration Specialist roles.

• Exposure to HCM, Workforce Management, or Payroll systems.
• Basic understanding of REST APIs, JSON, and integration concepts.
• Familiarity with middleware platforms (e.g., Zapier, Microsoft Power Automate).
• Awareness of authentication standards (e.g., OAuth2, SAML).
• Introductory scripting skills in JavaScript, TypeScript, Python, or similar.
• Strong communication and collaboration skills across technical and non-technical teams.
• Problem-solving ability and a customer-first mindset, with empathy for business challenges.
• Confidence in communicating technical and business concepts to diverse audiences.
• Ability to stay calm and apply critical thinking in high-pressure situations.
• Eagerness to learn new tools, platforms, and integration practices.

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good humans

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

• A truly flexible workplace through our approach
• The opportunity to be part of a fast-growing global tech company
• 20 days of paid annual leave to support a healthy work-life balance
• 4 extra days leave to focus on your wellbeing
• Comprehensive HMO coverage for your health needs
• A focus on learning and development through Humanforce HR
• A generous talent referral program – know great people, be rewarded
• Contemporary and practical Employee Assistance Program
• A cool reward and recognition program – shout to your colleagues and earn points to spend
• Fun, collaborative culture with passionate people
• A workplace where you can genuinely improve the world of work

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.