Retail Operations Supervisor

4 days ago

Metro Cebu Central Visayas, Philippines blk cosmetics Full time ₱180,000 - ₱200,000 per year

Key Responsibilities:

  • Report directly to the Operations Manager and help implement operational rules, systems, and process improvements.
  • Ensure smooth retail operations — from demand planning to achieving 100% fill rate across stores.
  • Coordinate with office support teams, external suppliers, and retail partners to fulfill operational requirements (e.g., product requests, store improvements, and promotions).
  • Conduct regular store visits to monitor performance, evaluate beauty assistants, ensure store orderliness, and troubleshoot operational issues.
  • Monitor store inventory, testers, and supplies; coordinate with the head office for replenishment and occasionally handle urgent deliveries.
  • Attend and support operational events such as product launches, promotional activities, conventions, fairs, and bazaars.

Qualifications:

  • Graduate of any four-year course, preferably in Business or Marketing.
  • Preferably with 2+ years of experience in retail or FMCG operations, but fresh graduates with strong potential are welcome to apply.
  • Strong analytical, organizational, and problem-solving skills.
  • Effective communicator who can coordinate with multiple teams.
  • Proficient in Microsoft Excel and PowerPoint.
  • Able to work independently, handle pressure, and adapt to changing retail demands.
  • Willing to do fieldwork and work extended hours or weekends when needed.
  • A team player who can balance hands-on execution with strategic thinking.

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