Sales System Analyst

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Learn more:
Reporting to: Sales System and Master Data Manager

Duty Post: BGC, Taguig

Application Duration: This job posting will remain open until the vacancy is filled.

Sales System Analyst
Position Puspose
The Sales System Analyst serves as the in-house expert supporting the technical functionalities of the Sales Force Automation (SFA) solution. The incumbent is responsible for creating and maintaining procedural data activities, as well as providing support in generating historical reports for other functions

Area Of Responsibilities
Sales System (SFA Solution) Support and Maintenanc
Provide support for SFA system setup, administration, configuration, maintenance, and optimization.Monitor active SFA and back-office users and ensure appropriate access levels based on their function and role.Participate in business testing related to application change requests, system upgrades, or deployment of fixes for resolving system bugs

Customer Master Data and Territory Master (CMD) Reporting
Provide periodic reports on customer master data insights to stakeholders.Assist in configuring route realignment and transferring customers across branches or channels.Continuously review processes and recommend opportunities for improvement.Establish processes for setting up and maintaining territory boundaries in alignment with SIBI and RTM teams.Regularly update territory boundaries and customer tagging in collaboration with field M&S leaders.
Technical
Support, Testing, and Training Assistanc
Create and maintain desktop procedures for the SFA system to guide internal and third-party users.Conduct online and in-person system training for newly onboarded field sales and back-office employees.Prepare surveys based on internal requirements from Field Sales, Marketing, and Finance teams.Provide status updates and feedback to customers on pending issues or errors, monitoring them until resolution

Ad Hoc Reportin
Assist Field Sales, Marketing, and Finance teams in generating historical data from TME.Collaborate with the Route to Market team to align system configuration requirements with business direction.Generate reports on new product launches and limited-edition pack sales performance

Position Requirements

• Bachelor's degree or higher in Business, Computer Science, IT, or any other highly quantitative field
• Minimum of 5 years' experience in operational support and database management, preferably within a multinational FMCG
• Fluency in English (both spoken and written)

Functional Skills

• Proficiency in data reporting and analysis, KPI measurement, and performance evaluation
• Experience in trade survey planning and execution
• Advanced analytical and system knowledge (e.g., Tableau, Microsoft Power BI, SQL).Strong understanding of commercial analysis (e.g., Retail Audit, Trackers, Trade Marketing, Sales KPIs)
• Familiarity with Route to Market, Trade Segmentation, Trade Marketing Execution, and Channel Planning
• Functional knowledge of IT processes (e.g., incident handling, problem-solving, and system change requests)
• Familiarity with the System Development Lifecycle and working with third-party solution providers
• Strong company and business knowledge.

Are you ready to join us? Build your success story at JTI. Apply now

Next Steps
After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.