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Workforce Lead

7 hours ago


Taguig, National Capital Region, Philippines Yondu, Inc. Full time
  • Implements effective workforce planning and management systems and processes based on approved strategy and action plans.
  • Gathers and reviews information related to resources' performance, skills, and capabilities to determine ways to improve operations through effective staffing decisions.
  • Coordinates with Program Directors and/or Project Managers for the capacity planning of each cluster for project assignment to allocate people with the right skills at the right time.
  • Analyzes business unit goals and identifies the current and future workforce demands.
  • Monitors updating of the workforce database that includes but are not limited to resources' availability, skills and competency proficiency levels, previous and current project assignments, and other relevant credentials.
  • Analyzes workforce data (i.e. skills patterns, trends) to determine skills gaps and trigger upskilling needs and/or capability build plan.
  • Ensures that minimum workforce productivity is met and a threshold of man hours is observed.
  • Analyzes project and individual performance data to identify opportunities for improvement and operate more effectively and efficiently.
  • Generates and analyzes reports based on current and future workforce demands and presents them to the Workforce Manager for action planning.
  • Works with the Workforce Manager to determine appropriate skill levels and capacity needed to meet business unit goals based on comprehensive study of workforce data and project requirements.

Minimum Qualifications

  • Education – At least graduate with a Bachelor's Degree in IT, Mathematics or Statistics, or any related course.
  • Related Experience – At least 5 years experience in workforce planning and management with the client and/or leadership team.
  • Knowledge: knowledgeable in the following
  • Capacity planning, forecasting, real-time management, reporting, and scheduling
  • Database applications such as MS Office (Excel, Google App, Powerpoint), or ability to learn technology very quickly
  • Proficient in the use of workforce management tools
  • Expertise in scheduling, planning & forecasting methodology
  • Excellent organizational, project management, and presentation skills
  • Skills :
  • Must have the ability to work independently
  • Must have the ability to analyze large amounts of data to identify trends and patterns
  • Must have the ability to handle multiple, complex, ongoing tasks and projects
  • Must have attention to detail with a strong desire to optimize procedures and processes
  • Must have strong verbal and written communication skills
  • Must have the ability to manage and keep highly confidential information and conversations