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Quality Assurance Manager

2 weeks ago

Philippines Olly Olly Full time $60,000 - $80,000 per year

Given that this position requires English proficiency, we are only considering CVs provided in English. Thank you, and we look forward to your submission

About Olly Olly

Ready to roll up your sleeves and help transform local marketing forever? At Olly Olly, we're blending technology and real-world expertise to empower businesses across the U.S. like never before.

We believe small businesses are the backbone of our economy. That's why we're on a mission to provide them with tools, strategies, and insights that help them rank higher, generate high-quality leads, get calls and reviews, and, above all, grow sustainably, without the hassle.

The Olly Olly platform complements our hands-on service perfectly: it's no-nonsense, easy-to-use software that helps local businesses streamline operations and contact management, drive leads, stabilize cash flow, and maximize revenue with minimal effort, so they can reclaim their time to focus on what they do best.

Our Vision

We aim to be the ultimate all-in-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly.

Our journey began as an agency and we've already helped thousands of clients succeed. Now, we're embracing an exciting new chapter: becoming a SaaS-first company. By combining hard-earned human expertise with AI and automation, we're creating affordable solutions that give business owners peace of mind while driving measurable success.

Why We Need You

As the Manager of Quality Assurance, you will lead the team responsible for the critical final review stage of our client websites before they go live. Additionally, you will be instrumental in ensuring the quality of new features and releases for the company, working closely with our team of Product Developers and UX/UI Designers for both internal and external assets. Your leadership will ensure the consistent application of high standards across all deliverables. You will be instrumental in establishing and optimizing QA processes, analyzing trends in errors, and collaborating with Product Development and Design leadership to drive improvements in our development lifecycle.

The ideal candidate will possess exceptional attention to detail, strong analytical skills, and outstanding communication abilities. You will foster effective collaboration between the QA team, Product Developers, and UX/UI Designers, ultimately ensuring successful and high-quality releases.

The Impact You'll Have

  • Lead and manage the Quality Assurance team in the testing of client websites, new features, and releases, ensuring adherence to quality standards across content, design, and functionality.
  • Collaborate closely with Product Developers and UX/UI Designers throughout the development lifecycle.
  • Oversee the QA process for new features and releases, ensuring they are working as intended and are bug-free across various browsers, devices, and operating systems (MacOS, Windows; Firefox, Chrome, Edge, Safari; Mobile, Tablet, Desktop) before they are considered 'Done'.
  • Analyze QA findings to identify trends, gaps, and successes in our development processes.
  • Communicate documented and timely feedback to Product Developers and UX/UI Designers to facilitate necessary updates.
  • Collaborate with department heads to implement process enhancements that mitigate errors and inconsistencies.
  • Provide strategic input on how to improve cross-functional development processes to enhance overall quality.

What We Really Need From You

  • Familiarity with the principles of graphic design, SEO, copywriting, and project management.
  • Advanced English skills in professional settings.
  • Proven experience managing and analyzing data using Google Spreadsheets, Excel, and Looker Studio.
  • Experience working with the WordPress dashboard, and CSS.
  • A Bachelor's degree in Marketing, Business, or a relevant field
  • At least 2 years of leadership experience in QA or related fields.
  • Demonstrated experience in Quality Assurance methodologies (e.g., Agile, Waterfall, Test-Driven Development, Behavior-Driven Development) and team leadership.
  • Proficiency in cross-browser testing tools like LambdaTest.
  • Ability to provide documented and timely feedback (e.g., bug reports, test summaries, performance reviews)
  • Be present for the Sprint Plan meetings with the Development Team.

What You'll Love About Working at Olly Olly

  • Flexible work: 100% remote, with core hours for seamless collaboration.
  • Schedule: 8:00 am - 5:00 pm CST, Monday-Friday (weekends off).
  • Work-life balance: Generous PTO, including 15 vacation days and U.S. holidays.
  • Growth-oriented culture: Join an inclusive, international, and innovative team where your leadership will have a significant impact.

Why Choose Us?

Join us during this pivotal transition as we transform from an agency to a human-centric SaaS provider. Your leadership, strategies, and solutions in quality assurance will directly impact the success of our client engagements and our own growth

Let's shape the future of small business growth together Apply now to lead a team that's as committed as they are supportive of each other.

Diversity and Inclusion at Olly Olly

At Olly Olly, we celebrate differences in background, culture, abilities, and perspectives because diversity drives innovation and creativity. Your voice and leadership matter here Your unique perspective will help us shape the future of small business growth.