Deal Desk Quality Manager

At TDCX, we empower people to achieve more. As an award-winning and rapidly growing BPO company, we partner with the world's most loved brands and create opportunities for our diverse, talented teams to thrive.Why Join Us?Competitive compensation with attractive perks and performance incentivesComprehensive medical, insurance, and social security...

Minimum Requirements:Minimum of a year experience in Order Management, Sales Operations, or Order to CashMinimum of a year of BPO experienceBachelor's degree holders are preferred, but college undergraduates, and associate degree or diploma course graduates with at least 2 years of work experience are acceptedExperience with complex deal...

Schedule: Monday to Friday (5:00AM - 2:00PM PHT)What are we looking for?The Service Desk Manager will possess a strong background in customer experience, ITIL, and an understanding of service management methodologies. In this crucial role, you will be instrumental in ensuring exceptional customer service, efficient incident resolution, and robust stakeholder...

Career Opportunity: Order-to-Cash Analyst/ManagerLocation: Mandaluyong CityQualifications:For Analyst:At least one (1) year of experience with Order-to-Cash, Quote-to-Cash, Deal Desk, Contracts Management, Bid Support/Bid Management or B2B Sales fulfillment operationsCollege Undergraduates with at least 2 years of associate or diploma courses are...

About Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work...

What success looks like in this role:Monitors the ticket queue allocation, execution and resolution status.Identifies recurring trends, difficult-to-resolve problems and potential issues concurrent with new system releases or hardware / software upgrades.Ensures provision of end-to-end support to address identified and potential issues.Leads the service team...

The Service Desk Team Lead is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements. The...

Be part of our growing team and help deliver excellent service in Order-to-Cash and Operations.Qualifications:Minimum 12 months of experience in Order Management, Operations, or Order-to-Cash (O2C)Exposure to complex deal structuringExperience in Dynamics CRM and Salesforce CRM is highly preferableCollege undergraduates (with at least 2 years completed),...

The Level 2 Service Desk Analyst is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements....

Job Title: Deal Advisory Services AssociateLocation: Cebu City or Mandaluyong CityShift: 9:00PM - 6:00AM (Monday-Friday)Work Arrangement: OnsiteUNLOCK YOUR POTENTIAL AT TOA GLOBALAt TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North...