Virtual Assistant

2 days ago

Pasig, National Capital Region, Philippines KDCI Outsourcing Full time

Job Summary

KDCI Outsourcing is seeking a Virtual Assistant – Client Engagement to strengthen client relationships and support partnership activities. This role focuses on handling inbound inquiries, conducting service demos, preparing proposals, and ensuring timely follow-ups with clients. The ideal candidate is highly organized, detail-oriented, and confident in client-facing situations, with experience in the outsourcing or offshoring industry.

Key Responsibilities

  • Manage inbound client and partner inquiries with professional and timely responses.
  • Conduct service demos to present KDCI's solutions and capabilities to prospective partners.
  • Create, format, and deliver professional proposals and presentations.
  • Perform follow-ups with clients and partners to track next steps and maintain engagement.
  • Keep CRM and internal records updated with accurate client/partnership data.
  • Collaborate with internal teams to align deliverables with client requirements.
  • Provide general administrative and coordination support to the Partnerships team.

Job Requirements

  • 2–3 years of experience in a Sales Support, Partnerships, or Virtual Assistant role (inbound-focused).
  • Background in the outsourcing or offshoring industry is required.
  • Strong English communication skills (verbal and written), with confidence in client-facing presentations.
  • Proficiency in Microsoft Office Suite (PowerPoint, Excel), Google Workspace, and CRM tools (e.g., HubSpot, Salesforce).
  • Ability to prepare professional proposals, reports, and client materials with high attention to detail.
  • Excellent organizational and multitasking skills with the ability to manage multiple client requests.
  • Proactive, adaptable, and collaborative in a fast-paced, global environment.
  • Willingness to work a night shift to support US/EU clients.

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