Customer Care Representative

5 days ago

Davao City, Davao, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

We're seeking a talented Customer Care Representative to join our team in Davao City. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients via non-voice channels such as email, chat, and social media. Your role will be crucial in ensuring our customers receive a seamless and positive experience with our brand.

What you'll be doing:

  • Responding promptly and professionally to customer inquiries, comments, and concerns across various communication channels
  • Troubleshooting and resolving customer issues in a timely and effective manner
  • Documenting and escalating customer cases as needed to ensure satisfactory resolution
  • Providing product and service information to customers, educating them on the features and benefits
  • Actively listening to customer feedback and contributing ideas to improve customer experience
  • Maintaining a high level of product knowledge and staying up-to-date with company policies and procedures

What we're looking for:

  • Excellent written and verbal communication skills, with the ability to convey information clearly and empathetically
  • Strong problem-solving and critical-thinking skills to quickly diagnose and resolve customer concerns
  • Proficiency in using various customer service tools and software, such as CRM systems
  • A positive, patient, and resilient attitude with a genuine passion for delivering exceptional customer experiences

If you're ready to embark on an exciting new chapter in your career, we encourage you to apply now.

  • Customer Care Representative

    2 weeks ago

    Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time ₱204,000 - ₱216,000 per year

    Talent Outsourcing Channel Solutions is hiring a Full time Customer Care Representative role in Ecoland, Davao Region. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱17,000 - ₱18,000 per monthWe are seeking a Customer Service Representative to handle...

  • Client Care Representative – Davao

    2 weeks ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time $70,000 - $120,000 per year

    The Client Care Representative is responsible for assisting customers by addressing inquiries, resolving concerns, and providing accurate information about products and services. This role focuses on delivering excellent customer experiences through clear communication, empathy, and problem-solving skills. Representatives will manage calls, chats, or emails,...

  • Customer Care Coordinator

    7 days ago

    Davao City, Davao, Philippines Virginia Food, Inc (VFI) Full time ₱150,000 - ₱250,000 per year

    CUSTOMER CARE COORDINATORWorkbase: Tibungco, Davao CityQualifications:Bachelor's Degree in any business-related courses.Strong communication skills, attention to detail, and organization skills.Fresh graduates are welcome to apply.Responsibilities:The CCC is responsible in building harmonious relationship with customers. They also monitor delivery...

  • Customer Representative

    2 weeks ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Responsible for providing excellent customer support by handling inquiries, resolving complaints, and delivering information about products or services. Ensures customer satisfaction through effective communication and problem-solving, representing the company in a positive and professional manner.

  • Telco Customer Care Agent

    5 days ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱120,000 - ₱360,000 per year

    We are hiring a Telco Customer Care Agent to provide excellent support to telecom customers by handling inquiries, resolving concerns, and offering service information. The ideal candidate has strong communication skills and a passion for helping people.Key Responsibilities:Answer customer inquiries via phone, chat, or emailAssist with billing, account...

  • Customer Care and Telemarketing Specialist

    2 weeks ago

    Davao City, Davao, Philippines Dash10 Managed Services Full time ₱150,000 - ₱250,000 per year

    Are you confident, persuasive, and passionate about helping customers? We're looking for a motivated Customer Care and Telemarketing Specialist to join our team In this role, you'll make outbound calls, promote products and services, book appointments, and provide top-notch support. You'll also handle inbound inquiries, troubleshoot issues, and identify...

  • Customer Service Representative

    2 weeks ago

    Davao City, Davao, Philippines Optum, a UnitedHealth Group Company Full time ₱25,000 - ₱50,000 per year

    ROLE AND RESPONSIBILITIES:You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care...

  • Customer Service Representative

    4 weeks ago

    Davao City, Davao, Philippines TORCH Solutions Full time

    Urgent hiring for Customer Service Representative to start ASAPLocation/Work set-up: Davao/ Work onsiteSkills Needed: Excellent English communication skillsSalary Range Offer: 13,000 up to 18,000DutiesInteract with customers to address their concerns, answer their questions and assist them with their needs.A customer service representative will often answer...

  • Customer Service Representative

    2 weeks ago

    Davao City, Davao, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱200,000 - ₱240,000 per year

    WAVE 1 - RAMP HIRING | PIONEERINGCustomer Service Representative (Voice & Non-Voice)Start Date: September ClassSite: Abreeza Davao CityJoin our growing team and experience real career growth and work-life balance.We are actively hiring for Customer Service Representatives to support our chat and voice operations. If you have a passion for providing excellent...

  • Customer Service Representative

    2 weeks ago

    Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Join our dynamic team at Telco Davao as a Customer Service Representative, where fresh high school and senior high school graduates are warmly welcomed No prior experience? No problem We're looking for enthusiastic individuals eager to kickstart their careers in the telecommunications industry. In this role, you'll be the friendly voice assisting customers...