Customer Care Representative

3 days ago


Davao City, Davao, Philippines PHYSICIANS DIAGNOSTIC SERVICES CENTER INC. Full time ₱150,000 - ₱250,000 per year

ENTRY REQUIREMENT:

  1. At least Vocational Graduate of Medical, Business or Computer Course

2 Communication: Excellent verbal and written communication skills

3.

Key Responsibilities:

  1. Manage a high volume of inbound and outbound customer interactions via phone, email, and/or live chat.

  2. Troubleshoot and resolve customer complaints and issues efficiently and effectively.

  3. Collaborate with other departments to ensure a seamless and positive customer experience.

  4. Maintain a positive, empathetic, and professional attitude toward customers at all times.

5 .Stay updated on product knowledge, company policies, and process changes to provide accurate information.

Soft Skills:

  1. Empathy

  2. Patience

  3. Attention to Detail

  4. Adaptability:

  5. Time Management



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