Customer Care Representative
6 days ago
We are seeking a skilled and customer-focused Customer Care Representative (Non- Voice Account Offer) to join our growing team in Davao City, Davao del Sur. This is a full-time position, offering the opportunity to work in a dynamic, fast-paced environment and make a meaningful impact on our customers' experiences.
What you'll be doing
- Providing exceptional customer service and support to our clients through various non-voice communication channels, such as email, chat, and social media
 - Responding to customer inquiries, concerns, and requests in a timely and professional manner
 - Resolving customer issues and complaints effectively, while adhering to company policies and procedures
 - Maintaining detailed records of customer interactions and transactions
 - Collaborating with cross-functional teams to identify and implement process improvements
 - Continuously seeking opportunities to enhance your product knowledge and customer service skills
 
What we're looking for
- Strong communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
 - Excellent problem-solving and critical thinking skills, with a commitment to providing top-notch customer service
 - Ability to multitask and work effectively in a fast-paced, high-volume environment
 - A positive, customer-centric attitude and a genuine desire to help others
 
Apply now to become our next Customer Care Representative (Non- Voice Account Offer)
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