Customer Care Representative

2 weeks ago

Davao City, Davao, Philippines TalentSync Training and Development Full time ₱250,000 - ₱500,000 per year

We are seeking a skilled and customer-focused Customer Care Representative (Non- Voice Account Offer) to join our growing team in Davao City, Davao del Sur. This is a full-time position, offering the opportunity to work in a dynamic, fast-paced environment and make a meaningful impact on our customers' experiences.

What you'll be doing

  • Providing exceptional customer service and support to our clients through various non-voice communication channels, such as email, chat, and social media
  • Responding to customer inquiries, concerns, and requests in a timely and professional manner
  • Resolving customer issues and complaints effectively, while adhering to company policies and procedures
  • Maintaining detailed records of customer interactions and transactions
  • Collaborating with cross-functional teams to identify and implement process improvements
  • Continuously seeking opportunities to enhance your product knowledge and customer service skills

What we're looking for

  • Strong communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
  • Excellent problem-solving and critical thinking skills, with a commitment to providing top-notch customer service
  • Ability to multitask and work effectively in a fast-paced, high-volume environment
  • A positive, customer-centric attitude and a genuine desire to help others

Apply now to become our next Customer Care Representative (Non- Voice Account Offer)

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