Guest Service Associate

Guest Services AssociateThe Guest Services Associate plays a vital role in delivering exceptional experiences for our guests.

Key Guest Services RoleWe seek an experienced and skilled guest services professional to join our team. As a vital member of our operations, you will be responsible for ensuring seamless and memorable stays for our guests.Responsibilities:Respond promptly to guest inquiries and communications, providing timely and effective solutions.Answer guest phone calls...

The Customer Service Associate is responsible for assisting guests in the arcade by providing excellent customer service, handling inquiries, and ensuring a fun and enjoyable experience.Key Responsibilities:Greet and assist customers with game cards, tokens, tickets, or promotionsProvide information on arcade games, attractions, and ongoing eventsHandle...

ResponsibilitiesThe Front Office Associate is tasked with warmly welcoming guests as they arrive, ensuring they feel comfortable and valued.Provide exceptional customer service and resolve guest issues or special requests.Handle incoming calls, screen them appropriately, and direct inquiries to the relevant departments or personnel.Provide accurate...

About the RoleWe're hiring a friendly and dependable team member to welcome guests and provide excellent table service in a cozy café/restaurant setting.Key DutiesGreet and seat guests, take and serve ordersKeep tables and dining areas clean and organizedHandle payments and guest inquiries politelyAssist the team during busy hoursQualificationsAt least 6...

DepartmentFront OfficeJob posted onSep 04, 2025Employee TypeProbationaryExperience range (Years)0 - 1 yearJob Responsibilities:The Front Office Associate is tasked with warmly welcoming guests as they arrive, ensuring they feel comfortable and valued.Provide exceptional customer service and resolve guest issues or special requests.Handle incoming calls,...

Job Title: Guest Services Representative">We are seeking a highly skilled and motivated Guest Services Representative to join our team. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stays are seamless and memorable.">">Promptly respond to guest inquiries and...

Company DescriptionSet in the middle of the metropolis, Mezzo Hotel is a 4-star business hotel in the heart of Cebu, close to the business district, premier shopping centers, and main tourist attractions. Mezzo Hotel offers modern minimalist guestrooms, two ballrooms, and four function rooms ideal for meetings, conventions, and special events. Committed to...

Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Cebu Mactan Resort, Punta Engano Road, Cebu, Philippines, Philippines, 6015VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPOSITION SUMMARY – F&B And Event Service ExpertOur jobs aren't just about putting food on the table or serving guests...

Job OverviewWe are seeking a highly skilled Guest Experience Manager to oversee the delivery of exceptional service and ensure our guests have a positive experience.Key Responsibilities:Manage a team of guest experience specialists to ensure seamless communication and resolution of guest issues.Develop and implement strategies to improve guest satisfaction,...