Guest Service Associate

Welcomes, bills & books guests/clients.Acts as an information officer at the reception area.Performs cashiering duties, credit and collection.Collect payments from guests/clients and remit them accordingly.Receive and transfer phone calls to and from the clients/guests.Endorses to next shift accurate and detailed generated sales/income, reservations,...

The Customer Service Associate is responsible for assisting guests in the arcade by providing excellent customer service, handling inquiries, and ensuring a fun and enjoyable experience.Key Responsibilities:Greet and assist customers with game cards, tokens, tickets, or promotionsProvide information on arcade games, attractions, and ongoing eventsHandle...

Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its...

Cebu Grand Hotel is looking for RESERVATIONS ASSOCIATEJob SummaryThe Reservations Associate is responsible for managing guest inquiries and reservations to ensure an exceptional booking experience. This role involves providing accurate information, processing reservations promptly, and coordinating with hotel departments to meet guest needs.Duties and...

About the RoleWe're hiring a friendly and dependable team member to welcome guests and provide excellent table service in a cozy café/restaurant setting.Key DutiesGreet and seat guests, take and serve ordersKeep tables and dining areas clean and organizedHandle payments and guest inquiries politelyAssist the team during busy hoursQualificationsAt least 6...

DepartmentFront OfficeJob posted onSep 04, 2025Employee TypeProbationaryExperience range (Years)0 - 1 yearJob Responsibilities:The Front Office Associate is tasked with warmly welcoming guests as they arrive, ensuring they feel comfortable and valued.Provide exceptional customer service and resolve guest issues or special requests.Handle incoming calls,...

Cebu Grand Hotel is looking for a Sales Associate Job Summary: The Sales Associate is responsible for promoting the hotel's rooms, facilities, and services to potential guests and corporate clients. This role assists in generating sales leads, maintaining client relationships, and supporting the Sales and Marketing team in achieving revenue goals. The...

Cebu Grand Hotel is looking for a Sales AssociateJob Summary:The Sales Associate is responsible for promoting the hotel's rooms, facilities, and services to potential guests and corporate clients. This role assists in generating sales leads, maintaining client relationships, and supporting the Sales and Marketing team in achieving revenue goals. The Sales...

Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationSheraton Cebu Mactan Resort, Punta Engano Road, Cebu, Philippines, Philippines, 6015VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPOSITION SUMMARY – F&B And Event Service ExpertOur jobs aren't just about putting food on the table or serving guests...

Outlet assignment:Gift shop, fish spa, interactions, photo booths, parking and drop-offGraduate of any four (4) year course/ Fresh graduatesCandidates must be friendly and energeticAble to work well in a team environment with a strong work ethicStrong problem-solving and conflict-resolution skillsPrevious retail sales and cash handling experience a definite...