Leadership Development Consultant

Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Leadership Development Consultant working remotely in The Philippines, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in The Philippines says it all

What You'll Do
As a core member of the Global Leadership Development team, you will design and facilitate leadership development programs across regions at scale. This role requires a seasoned leadership development professional with expertise in solution design, strong facilitation skills (virtual and in-person), and a deep understanding of leadership practices, theories, and emerging trends including AI in leadership.

During a Typical Day, You'll

• Leadership Development Solutions Partner with business leaders to understand needs and design targeted development solutions. You will translate leadership challenges into practical learning experiences that drive performance and growth.
• Stakeholder Management Build trusted relationships with senior stakeholders across regions, guiding them through the full leadership development journey. You'll act as a strategic advisor, ensuring alignment between leadership goals and development initiatives.
• Program Design & Implementation Design and deliver short- and long-term leadership interventions, including workshops, coaching, and team development experiences. You'll create scalable, high-impact programs tailored to team and organizational objectives.
• Facilitation Lead high-impact sessions on leadership and behavioral skills in both virtual and in-person formats. You'll bring energy and expertise to every session, creating engaging learning environments for diverse audiences.
• Project Management Manage end-to-end program execution, ensuring alignment, communication, and timely delivery across stakeholders. You'll oversee timelines, resources, and coordination to ensure smooth delivery and measurable outcomes.
• Assessment & Evaluation Develop and apply assessment tools to measure program effectiveness. Use data insights to drive continuous improvement. You'll monitor impact and use analytics to refine and enhance future learning strategies.
• Facilitator Development Support and coach new facilitators to enhance delivery quality and consistency. You'll mentor others to uphold high standards and continuously improve facilitation practices.
• Thought Leadership Stay current on leadership trends and innovations, especially in AI-enabled learning, and integrate them into program design. You'll contribute fresh ideas and insights to keep our leadership development approach future-ready.

What You Bring To The Role

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field
• 5–7 years of experience in leadership development, with a proven track record in global program design and delivery
• Strong grasp of leadership theories, adult learning principles, and coaching methodologies
• Exceptional facilitation skills in both virtual and in-person settings (certifications preferred)
• Experience working with and supporting leaders globally and supporting diverse cultures.
• Ability to influence and engage senior leaders and stakeholders
• Excellent communication and presentation skills, adaptable across audiences
• Proficiency with learning platforms (e.g., LMS) and digital tools
• Strong analytical skills to assess impact and report outcomes

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

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About TTEC
Our business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the worlds leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location
PH-Central Luzon-Pampanga

Job Details

Role Level: Not Applicable Work Type: Full-Time Country: Philippines City: San Fernando Mimaropa Company Website: Job Function: Learning & Development Company Industry/

Sector: IT Services And IT Consulting Telecommunications And Outsourcing And Offshoring Consulting

What We Offer

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