Arbitration Specialist
2 weeks ago
A career in care that cares for you too.
In the demanding world of healthcare support, balance is rare - but not here. This is where dedicated professionals thrive without burning out. Here, your expertise in healthcare claims helps people get the care they deserve - while you enjoy the self care you also deserve with ample time for yourself and your family. Because when your work impacts lives, your own well-being should matter too.
Job Description
As an Arbitration Specialist, you'll handle thorough insurance verifications, perform data collection from insurance providers, and maintain accurate records with speed and precision. You'll work onsite with a dedicated team that values professionalism, clarity, and compassion - ensuring healthcare operations run smoothly from claim to resolution.
Job Overview
Employment type: Full-time
Shift: Night shift, Weekends off
Work setup: Onsite (Makati)
Exciting Perks Await
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
Education and Experience
- High school diploma or equivalent
- At least 6 months of experience in insurance verifications
Skills and Knowledge
- Proficient in Microsoft Office applications (Word, Excel, Access, Outlook)
- Familiarity with insurance verification processes and healthcare terminology
Other Requirements
- Must maintain a professional appearance
- Must report to work regularly and consistently
Your Daily Tasks
- Conduct aggressive follow-ups to collect data from insurance companies
- Perform thorough insurance verifications with solid understanding of processes and protocols
- Manage multiple tasks with high attention to detail and accuracy
- Enter and maintain data accurately (minimum 40 WPM typing speed with 90% accuracy)
- Work independently with minimal supervision
- Navigate and utilize multiple insurance portals efficiently
- Handle multiple assignments and projects under tight deadlines
- Apply medical terminology knowledge in daily operations
- Communicate clearly and professionally, both verbally and in writing
- Organize information effectively and demonstrate strong self-direction
- Perform other administrative duties as assigned
About the Client
Precision in Process, Compassion in Purpose
Our client is a healthcare solutions provider focused on streamlining medical claims and insurance processes with accuracy and care. They help connect patients, providers, and payers seamlessly through reliable back-office support and expert arbitration services. Known for their people-first approach, they cultivate a work culture that values professionalism, empathy, and personal well-being - making every employee feel seen, supported, and motivated to make an impact.
Welcome to Emapta Philippines
Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a culture centered on collaboration and innovation. Work with global clients across industries, supported by a foundation of trust and teamwork. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra
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