Paralegal | Onsite | Makati/Cebu | Night Shift | Weekends Off

Where Legal Precision Meets Global Impact

Be part of a world-class team supporting U.S. legal operations-where every document you prepare, every case you manage, and every detail you perfect contributes to a system built on fairness and integrity. This is your chance to work alongside international legal teams, gain U.S. exposure, and make your mark in the world of healthcare law and arbitration. Build expertise that transcends borders while staying rooted in a thriving local environment.

Job Description

As a Paralegal, you'll play a vital role in supporting U.S.-based Independent Dispute Resolution (IDR) legal processes under the No Surprises Act. You'll collaborate with attorneys, compliance specialists, and operations teams to ensure accuracy, timeliness, and regulatory compliance in all legal documentation and case management.

Job Overview

Employment type: Full-time

Shift: Night Shift, Weekends Off

Work setup: Onsite - Makati and Cebu

Exciting Perks Await

• Competitive monthly salary
• Night differential pay to maximize your earnings
• HMO coverage with free dependent upon regularization
• Prime office locations in Makati and Cebu (easy access to MRT stations, PUV stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• 20 annual leaves (5 convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Education:

• Bachelor's degree in Law, Paralegal Studies, or a related field.

Experience:

• Minimum of 2 years of experience as a legal assistant or paralegal, preferably in healthcare, insurance, or compliance environments.
• Prior experience supporting U.S.-based legal operations is highly preferred.

Skills:

• Strong written English and professional communication skills.
• Excellent attention to detail and ability to manage deadlines across multiple active cases.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Adobe Acrobat, and online legal research.
• Comfortable working in remote systems and cloud-based document management.
• Ability to work during partial U.S. business hours (e.g., 7am-3pm EST or 8am-5pm PST overlap).

Preferred Qualifications:

• Familiarity with the No Surprises Act (NSA), healthcare claims, or medical billing processes.
• Experience using U.S. IDR portals (e.g., CMS Federal Portal) or handling arbitration or mediation support work.
• Knowledge of HIPAA, data privacy, or regulatory documentation handling.

Your Daily Tasks

• Prepare and organize legal documentation for IDR cases, including open negotiation notices, arbitration filings, and position statements.
• Review and validate supporting materials (e.g., EOBs, contracts, billing records) before submission.
• Track critical regulatory timelines to ensure timely case submission under NSA and state-level laws.
• Maintain up-to-date knowledge of U.S. IDR guidelines and payer requirements.
• Submit documentation via federal and state arbitration portals.
• Maintain internal logs of batched claims, outcomes, and final determinations using company-approved case management tools.
• Conduct research on U.S. healthcare regulations, balance billing statutes, payer policies, and IDRE decisions.
• Summarize findings for internal use or to support attorney-written position statements.
• Coordinate with U.S.-based legal and operations teams via email, Slack, Zoom, and project management tools (e.g., Asana, ).
• Participate in scheduled team meetings across overlapping U.S. time zones.

About the Client

Our client is a U.S.-based legal support organization specializing in Independent Dispute Resolution (IDR) under the No Surprises Act. They work alongside attorneys, healthcare providers, and payers to ensure fair, transparent, and compliant arbitration processes. Through innovation and precision, they simplify complex legal operations and help uphold the integrity of U.S. healthcare law.

Why We Stand Out Among the Rest

Join Emapta, recognized as one of the Top 20 Dream Companies of Filipinos in 2024. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With 20 offices across 11 countries and 1,000+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 10,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."

Tim Vorbach, CEO

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