HR Associate – Generalist

The HR Associate – Generalist provides comprehensive HR support across all Royal Oak properties and the corporate office. This position is responsible for recruitment, timekeeping, employee relations, labor relations assistance, onboarding, training documentation, HR records management, HRIS updates, and employee engagement support.

The role ensures the accurate implementation of HR processes, supports day-to-day HR operations, helps maintain compliance with DOLE and internal policies, and provides administrative and coordination assistance to the HR Manager.

The HR Associate plays a key role in ensuring a smooth employee experience, efficient HR workflows, and adherence to Royal Oak's brand values and service culture.

COORDINATES WITH:

Internal: HR Manager, Property Managers, Operations Managers, Finance, Admin, Department Heads of all properties

External: Applicants, Agencies, Suppliers, Government Agencies (DOLE, BIR, LGUs), Training Providers

DUTIES AND RESPONSIBILITIES

1. Recruitment & Onboarding

• Assist in sourcing, screening, and shortlisting candidates for all properties and HQ.
• Schedule interviews and coordinate with HR Manager and hiring departments.
• Ensure completion of pre-employment requirements.
• Prepare onboarding kits and assist with Day 1 orientation.
• Update recruitment trackers and hiring dashboards.

2. Timekeeping, Attendance & Payroll Support

• Monitor and audit employee attendance across all properties.
• Process leave requests, shift schedules, and overtime forms.
• Validate and submit timekeeping reports to HR Manager/Finance.
• Coordinate resolution of attendance discrepancies.

3. Labor Relations & Employee Relations Support

• Assist in documenting incident reports, NTEs, and administrative cases.
• Ensure proper filing and completeness of labor-related documents.
• Coordinate with HR Manager for case timelines and compliance requirements.
• Provide frontline support for employee concerns and grievances.

4. Employee Engagement & Culture Programs

• Support planning and execution of employee activities and engagement initiatives.
• Prepare attendance sheets, documentation, and post-event reports.
• Help in developing internal communication materials aligned with Royal Oak branding.
• Monitor employee sentiment surveys and engagement indicators.

5. HR Records Management & HRIS Updating

• Maintain digital and physical 201 files ensuring completeness and accuracy.
• Update employee information in HRIS and masterlists.
• File HR documents using the Royal Oak naming and versioning system.
• Ensure confidentiality of HR information and compliance with data privacy standards.

6. Training & Development Support

• Assist in organizing trainings, webinars, orientations, and assessments.
• Track attendance, completion, certificates, and training evaluation forms.
• Consolidate documentation for HR Manager review.

7. Documentation, Reporting & Compliance

• Prepare HR reports such as headcount, movement logs, recruitment status, attendance summaries.
• Submit complete HR reports to the HR Manager and management on or before the 5th of each month.
• Ensure compliance with HR SOPs, DOLE regulations, and Royal Oak policies.
• Assist during internal and external HR audits.

8. Administrative Support

• Prepare HR letters, memos, certificates, and announcements.
• Maintain HR supplies and coordinate with Admin for replenishment.
• Assist employees with HR-related queries and document requests.

QUALIFICATIONS

• Bachelor's Degree in HR Management, Psychology, Business, or related course
• At least 1–2 years HR experience (generalist or assistant level preferred)
• Knowledgeable in basic labor laws and HR processes
• Good communication and interpersonal skills
• Organized, detail-oriented, and able to handle confidential information

Job Types: Full-time, Permanent

Pay: From Php16,000.00 per month

Benefits:

• Employee discount
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person