waiter

18 hours ago


Baguio City, Cordillera, Philippines TOTAL STAFFING SKILLS CORPORATION Full time

ensure a great guest dining experience by greeting patrons, presenting menus, taking accurate food/drink orders, relaying them to the kitchen, serving meals, checking satisfaction, handling payments, and maintaining a clean dining area, requiring excellent customer service, multitasking, and stamina for long hours on their feet. They act as the main contact for guests, answer menu questions, suggest specials, and resolve issues, working closely with kitchen staff to ensure timely and accurate service.

Key Responsibilities:

  • Guest Interaction: Greet guests warmly, seat them, present menus, explain specials, and answer questions.
  • Order Management: Take precise food and beverage orders, enter them into the POS system, and communicate them to kitchen/bar staff

.
- Service Delivery: Promptly deliver food and drinks, ensuring correct orders and presentation.
- Table Maintenance: Clear used dishes, wipe tables, and reset for new guests.
- Payment Processing: Prepare and present bills, process payments (cash, card), and handle change.
- Upselling: Recommend appetizers, desserts, or drinks to enhance the meal.
- Problem Solving: Address complaints or concerns efficiently to ensure satisfaction.
- Teamwork: Coordinate with other servers, bussers, and kitchen staff.

Essential Skills & Requirements:

  • Strong interpersonal, communication, and customer service skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Stamina to stand and walk for extended periods.
  • Excellent memory and attention to detail.
  • Polite, patient, and professional demeanor, even with difficult customers.
  • Flexibility to work evenings, weekends, and holidays.
  • Basic food safety knowledge and POS system familiarity.


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