Operations Team Leader

7 days ago

Cabuyao A, Philippines Locad Full time

Key Responsibilities:

  • Lead, control, and monitor daily warehouse operations.
  • Oversee Advanced Shipping Notice (ASN) approvals to ensure on-time processing.
  • Manage receiving, put-away, and returns activities.
  • Maintain accurate and complete quarantine and returns trackers, escalating critical issues.
  • Lead outbound operations, including picking, quality check/packing, and dispatching.
  • Enforce Standard Operating Procedures (SOPs) and operational standards across all warehouse activities.
  • Communicate and coordinate with other Locad departments for data and feedback requirements.
  • Collect, analyse, and present operational performance data.
  • Anticipate risks, resolve issues, and take preventive actions.
  • Provide reports on performance gaps and corrective actions.

Qualifications & Skills:

Experience:

  • 1–2 years in warehouse operations (inbound, outbound, inventory).
  • Prior experience as a Team Leader or Junior Supervisor (preferably in e-commerce operations).

Education:

  • Bachelor's degree in Industrial Engineering, Management, Supply Chain Management, or a related field.

Technical & Soft Skills:

  • Strong data gathering and analysis skills.
  • Excellent communication (written and verbal) and presentation skills.
  • Familiarity with Warehouse Management Systems (WMS) such as Logiwa.
  • Proficient with Google Workspace (Docs, Sheets, Slides, Gmail, etc.), Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, etc.), and communication tools (Slack, Viber).

Tools You'll Use:

  • Google Workspace
  • Microsoft Office Suite
  • Slack / Viber
  • Logiwa Warehouse Management System
  • Partner Hub

Growth & Opportunities:

This role is a great stepping stone for professionals aiming to become an Operations Supervisor. You will:

  • Identify and recommend process improvements.
  • Solve operational challenges by monitoring and resolving problematic or aged orders.
  • Drive performance improvements through data-driven decision-making.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion

Application Question(s):

  • What is your notice period [in days]?
  • What is your salary expectation [in PHP]?

Work Location: In person

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