Sales Support Specialist

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Quess Full time ₱384,000 - ₱480,000 per year

Responsible for:

Managing assigned and new business in the Technology Sourcing (IT procurement) pillar for a portfolio of customers. This includes driving profitability through the quotation and buying process as well as providing our clients with exemplary customer service.

Qualifications:

  • With 3-5 years of experience in Operational, Customer Service or administrative experience is highly advantageous.
  • Proven ability to successfully manage and enhance customer relationships
  • Tertiary education is preferred

Technical Skills:

  • Computer literate, with intermediate skills in Microsoft Office Suite (Outlook, Excel and Word in particular);
  • Strong data entry skills;
  • Specialist knowledge and understanding of IT products and services;
  • Strong negotiation skills, with an ability to influence decisions and outcomes;
  • Strong Microsoft Dynamics AX skills

Responsibilities:

  • Ensure all quotations are completed within required SLAs with an emphasis on accuracy and margin maximization. All quotations must be processed in the ERP prior to submission to the client.
  • Liaise and negotiation with vendors and distributors to determine the best available deals for the client and source best buy price to increase sales margins.
  • At all times aim to secure deal registration and ensure they are accurately entered and incorporated into the quotation.
  • Working with Sales Administration to ensure that all client Purchase orders are processed accurately and within SLA.
  • Weekly forecasting and pipeline management to manage sales growth in relation to Technology Sourcing (IT procurement) opportunities.
  • Ownership and management of client Buffer stock account, including periodic client engagement and forecasting.
  • Ownership and management of client backorder report updates and consistent ETA updates to clients.
  • Ownership of backorder management ensuring all orders are shipped and invoiced as soon as available.
  • Stay up to date with vendor activity, maintaining an understanding of latest technology releases, new product ranges and best value pricing.
  • Continually monitor and evaluate vendor performance, including (but not limited to): price, quality of service and products, speed of delivery.
  • Work closely with the Finance team to manage past due invoices to resolution, ensure proper collections and follow up on debtors; · Commit to maintaining strong product specification knowledge, staying up to date with latest technologies, new product releases and trends in the IT procurement space.

Job Types: Full-time, Permanent

Pay: Up to Php40,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Application Question(s):

  • Are you amenable to work on-site in St Francis Square, Ortigas Pasig in a Day Shift schedule?
  • How many years of experience do you have in IT sales?
  • Please rate your data entry skills (e.g., beginner, intermediate, advanced).
  • Can you describe the strength of your knowledge and understanding of IT products and services?

Education:

  • Bachelor's (Preferred)

Work Location: In person

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