QA Team Lead

8 hours ago


Bonifacio Global Metro Manila, Philippines A1 Solutions, OPC Full time

The employee shall;

  • Perform User Acceptance Testing
  • Manage tasks with QA's Developers and PMs
  • Evaluate business processes, anticipating requirements, uncover areas for improvement, and developing and implementing solutions
  • Effectively communicate insights and plans to cross functional team members and management
  • Provide leadership, training, coaching and guidance to the Team
  • Ensure solutions from testing meet business needs and requirements
  • Document Customer Process and Report Issues
  • Identify customers and potential customer needs, obstacles and challenges
  • Learn and present software features to existing users/customers
  • Monitor customer support and inquiry inboxes
  • Conduct meeting to analyze, diagnose and resolve customer questions and issues
  • Use extensive product knowledge
  • Develop and maintain relationship with end-users to achieve goals
  • Perform other tasks that maybe assigned from time to time

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