Financial Service Desk Knowledgebase Manager
12 hours ago
About the job Knowledgebase Manager - Service Desk Financial (Taguig)
Work Setup: Onsite (BGC Taguig)
Requirements:
At least 3 years experience in a service desk LoB in the BPO industry
2 years' experience in knowledge base (KB) management
Must have experience in creating, maintaining, and updating knowledge articles under a service desk account
ITIL Certification is a plus
Web design experience is also a plus
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